Question about Whirlpool ET1FHTXM Top Freezer Refrigerator

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Odor that smells like gas going from the refrigerator

Refrigerator has bad odor. throught it was gas. gas tech came out and did a reading. No natural gas found. all the food was taken out twice and refrig cleaned out. smell still there. still puts out cold air. is there something that can be done to correct this?

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  • kkarpinski Mar 23, 2009

    I have a side by side and the service technicians replaced the defrost heater because they stated that was the only explanation...rubber ends on the unit heat up and cause the smell. The problem remains even after the replacement. There is nothing causing it according to the techs and they recommend using baking soda. Didn't work. ALl of our food, even ice cream in cartons and eggs have the smell and the food is ruined. The ice maker was replaced and the ice tastes bad. We are having a second opinion tomorrow and I hope to be able to eat again.

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Mold and mildew can cause problems like this. It is even possible that a small animal may have invaded your home and gotten into the box somehow. Cleaning the inside of the box with a dilute bleach solution may help. For continuing odor absorption, place an open container, say a 1/4 cup, of baking soda (bicarbonate of soda) in the compartment. Change as often as once a week. The powder will absorb the odor.

Posted on Jan 24, 2008

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