Question about Frigidaire ATF6000ES Front Load Washer
My new frigidair affinity washer just makes a humming noise when I turn it on. I won't spin or fill with water. It's brand new I haven't even got to use it yet. My husband took off the bolts on the back that he was suppose to but I don't know what could be the problem. No the water isn't off. We checked it several times. The water is definately on.
Wow it sure sounded like the water was turned off. There should be no problem getting a tech out soon to see whats going on why it wont bring the water in. It sounds like maybe the door lock isnt working?? Is the strike broken on the door?? I take it it wont spin on its spin only cycle??just return it to place of purchase. If you need any other assistance let me know, reply to your old posts so i can be notified you wouls like more assistance.
Posted on Jan 15, 2008
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Hello James Banks - Often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit. Thanks for allowing me to help you.
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Hello - The error code "E20" typically means the water is not draining properly or not pumping out fast enough. Does the washer making a humming noise? If so, either the drain hose may be kinked or the drain in the house is clogged. Once you have confirmed and cleaned the hose and issue continues contact a professional to move forward accurately. The unit may possibly have a faulty pump or control board.
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