HP Pavilion DV6910US Laptop Logo
Anonymous
Anonymous Posted on Nov 29, 2009
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Laptop just shutting down every 5 mins or so -- Just going power down and booting up until one waits -- Same issue in safe mode, on battrey, on power with abttrey disconnected, and even in bios mode. Bestbuy guy says motherboard is shorting on heat !!

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  • Anonymous Nov 29, 2009

    This an AMD Turion, so I though they normally run that hot. I have been having these issues from the very beginning ( intermittently with varying periods -- now it is too frequent 10 mins). Can I as a noivice do all the above ? Replace Fan, Heat Sink dust cleaning ? The problem has increased now it even shuts down in safe mode or when left in the Bios mode !!

  • Anonymous Nov 29, 2009

    This an AMD Turion, so I though they normally run that hot. I have been having these issues from the very beginning ( intermittently with varying periods -- now it is too frequent 10 mins). Can I as a noivice do all the above ? Replace Fan, Heat Sink dust cleaning ? The problem has increased now it even shuts down in safe mode or when left in the Bios mode !!

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  • Expert 124 Answers
  • Posted on Nov 29, 2009
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Sounds like the CPU is overheating. Try cleaning with canned air. On the bottem of the laptop you can see a fan with laptop off and battery removed use a whole can of air to clean it. wait 5 min. replace battery and try normal start up. listen for the fan to come on if it doesn't the fan is bad and needs to be replaced
Hope this helps
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  • HP Master 32,281 Answers
  • Posted on Nov 29, 2009
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When a computer/laptop shuts down and won't power up straight away and then able to boot up after the computer cools down, then this indicates a thermal overload problem.
This is usually caused by a faulty fan and or the heat-sink and fan is clogged with dust, therefore it doesn't cool the CPU and causes it to overheat and shutdown. If this is not fixed the eventually the CPU will fail.
Check the fan to see if it spins freely, if not replace the fan. Check the heat-sink/fan and remove and vacuum the dust off these components.

Testimonial: "Thanks for the prompt reply"

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