I am using a remanufactured maintenance kit for my Xerox 8500, I have reset the chip on the kit, but the firmware installed on the printer can tell the chip has been reset and a error msg comes up saying non-xerox maintenance kit.
Question, Does any body know a solution to reset the chip so the printer will think its a xerox maintenance kit?
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Re: Maintenance kit for Xerox 8500
Contact the company that you purchased the maintenance kit from.
They should have the solution or send you a replacement.
I know of no way to change the Xerox printer to match up with a non Xerox maintenance kit. They would not set the machine up to accept non Xerox products since that voids warranties.
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No, the noise is made when the printhead cannot tilt back and forth which is caused by either a bad camshaft or process drive motor, they are available in a kit, the part number is 8500-Z2. See link below:
You're probably lucky that your machine still works after using non-xerox products, in any event, I'd suggest a new Xerox Extended kit, it's possible the non-xerox product didn't work as intended and your replacement kit wore out faster because of it.
The kit contains a micro chip which "resets' the counter in your machine, as the count comes from the kit, not the machine itself, however, the machine is capable of sensing when the maintenance kit has reached end of life regardless of count.
Additionally, you should check the wiper blade (you can see it when you remove the maintenance kit) for excessive wax buildup which generally means the machine needs service.
These are great printers, very fast for the quality. They can be quite a nightmare to service due to so many systems which have to be exact!
My #1 advice on this product is if you own one, never ever move it while it's hot! or you could face a very expensive repair!
Are the toners really chipped for the printer you have ?
There are 8 printers (including the multifunction variants as yours is) that take a SIMILAR cartridge.
They vary in capacity and chip. Some remanufacturers don't realise and have been sening out cartidges for these with the wrong chip fitted.
There has also been a bad batch of chips (a while ago now).
The solution is quuite simple, contact your supplier tell them what the problem is (error message etc) and they should be able to check the cartridge in their test printer (a GOOD remanufacturer will have a test printer for each of the cartridges they produce - how could they test their product otherwise !!).
No. That maintenance kit has a chip attached to it. That will reset the machine, It is just a white roll impregnated with silicon to clean and maintain the surface on the drum. It will take replacement of the kit to reset the machine.
for a start: these machines are quite noisy at startup, so this may be normal. do you have problems printing? because if you don't, it's not worth trying to fix something that isn't broken. if the printer tells you the maintenance kit needs replacement, you can open the side panel, and feel a little lever at the bottom side of the maintenance kit (yellow-ish drawer). you need to push this lever upwards, while pulling out the maintenance kit.