Question about Xerox Phaser 8500/DN Printer

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Maintenance kit for Xerox 8500

I am using a remanufactured maintenance kit for my Xerox 8500, I have reset the chip on the kit, but the firmware installed on the printer can tell the chip has been reset and a error msg comes up saying non-xerox maintenance kit.

Question, Does any body know a solution to reset the chip so the printer will think its a xerox maintenance kit?

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Re: Maintenance kit for Xerox 8500

Contact the company that you purchased the maintenance kit from.
They should have the solution or send you a replacement.
I know of no way to change the Xerox printer to match up with a non Xerox maintenance kit. They would not set the machine up to accept non Xerox products since that voids warranties.

Posted on Jan 15, 2008

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You're probably lucky that your machine still works after using non-xerox products, in any event, I'd suggest a new Xerox Extended kit, it's possible the non-xerox product didn't work as intended and your replacement kit wore out faster because of it.

The kit contains a micro chip which "resets' the counter in your machine, as the count comes from the kit, not the machine itself, however, the machine is capable of sensing when the maintenance kit has reached end of life regardless of count.

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I have a Xerox 8500 DN and it is not recognizing the maintainence kit, have tried compatible and OEM Xerox kits but can not get to identify. on troubleshooting Test: 57 Drum Maint. Kit :Ck DM contact...

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There is a camshaft 020K14800 which may be cracked and therefore doesn't position these contacts. I suggest replacing this.

Item, Inc.

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2 Answers

Need to print but the maintenance kit is late

No. That maintenance kit has a chip attached to it. That will reset the machine, It is just a white roll impregnated with silicon to clean and maintain the surface on the drum.
It will take replacement of the kit to reset the machine.

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Call Xerox. If they can't reset it, They will sent you a new Mtc kit. Thay will want that count sheet. Plus, They will not warrenty any kits over 6 months.

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There is no reset. Xerox never designed a supply reset for this machine.

If you installed a new one, either 1) you've got a bad one (get it replaced under warranty) 2)
the chip is not being read (due to drum maintenance camshaft cracked and out of position

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