Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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Misreading as local disk

I have had my western digital passport 120GB external for almost a year, with no problems. for some reason (unbeknowest to me) my computer started reading it as a local drive rather than an external. it wont let me access it at all from My Computer or in any other way. tried it on another computer and it is having the same problem. does anyone know what could be wrong and how to fix it (please note that im not great with computers, so dummied down solutions would be helpful) :)

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Re: misreading as local disk

Can you give more details
such as, what drive letter does it assign it, what error do you get when you try to read it, does it say 120GB when you look at it on "My Computer" and so on.

Posted on Jan 20, 2008

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My Western Digital Passport 80GB Hard Drive is no longer detected when I plug it in. The power light is on, the drive is running but it is not detected on either of my computers running Windows...

Any external disk-drive as small as 80GB is probably "out-of-warranty" -- it's likely that the disk-drive inside the enclosure has "died".

You have two options, not mutually exclusive:
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Try connecting it to another computer, to see if your computer is the problem.

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You've tried different USB cables; so, that cannot be the problem.

You've tried connecting to different computers; so, the problem is _not_ your computer.

What's left is "inside" the case:
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Open the case, and remove the disk-drive, and connect it as a "slave" drive to some computer.
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FInd the serial-number on the Western Digital disk-drive, and enter it onto Western Digital's web-site, on the "check-warranty" page. If it's older than 3 years, the warranty probably has expired, unless you were "lucky" and got a 5-year warranty.

Western Digital has a "Customer Loyalty" program -- just buy a new Passport through their web-site, and cite the serial-number, and you'll get a significant discount on _their_ price (could be higher than your local retail computer-store) for a new (probably larger) Passport.

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hi ,

looks like u primary hard drive is inside the laptop and so should be displayed as c : drive ,

and the reason , the external hard drive is not displayed seperately is csue ., the external HD  may be added as slave to the internal HD .,

can u tell me ,make a right click on c:/ drive and choose properties : and tell the totalsize dispalyed 

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