Question about Washing Machines
The cycle starts, fills with water, tumbles a few times then stops, flashes F11. If I press cancel then start, sometimes it will continue without a problem. Other times it won't let me cancel the cycle and open the door.This machine is only three years old.
My he3 has f-11 problem also i'd have this machine for about 3yrs. the cure i found that worked was to smack the top with a hammer and now it works fine. i'm not kidding .
Posted on Dec 03, 2008
I've hear through the grape vine that is a bad wire crimp on the small 3 wire harness between ccu and motor controller. The punch down connections don't hold up to the vibrations the machine makes. may the force be with you!
Posted on Mar 26, 2008
There are some other threads in fixya with the same problem, and I'm trying to get to all of them. The problem is contact fretting and is very easy to fix. It costs next to nothing and only takes a bit of work. Please see my post on mysteryonion's page at
It is dated Wed Feb 25, 2009, 11:58:03 pm, and you can search for my
name - "monettsys"
The same problem will occur with any machine that uses tin-lead contacts in the conectors.
Posted on Feb 26, 2009
For code f11 / dl most all large front load kenmore/whirlpool washers. if your door locks at all .it is your ccu control board under top near rear check local parts house for best price around 300.00 to 500.00, easy to change. all you need is f20 star driver.
Posted on Nov 12, 2008
Unfortunatley this fault is telling us that the main computer (ccu) isnt communicating proper with the motor contoller (mcu). It may just be loose wiring however, ive had 2 machines throw this code and it was the ccu (around $300). Hope this helps.
Posted on Jan 15, 2008
We have the same problem with the F11 code error... and Sears is charging us $75 just by the technician showing up. and already knew the problem.Oh what will happened if he will be coming back and bring the parts that be needed so other charges aside from the parts.
Posted on Dec 02, 2012
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