I bought a used Kitchenaid Fridge (model# KBFA20ERSS) and noticed that there wasn't an ice tray included in the freezer. I've looked on the Kitchenaid website, but can't find anything. Where can I locate this part?
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There a button on the control panel label "cube ice" if you push this it will remove a gate up in the front of the ice make. If it not working. Remove the ice tray and you will see long rod on the ice tray. Move the rod back and forth afew time. Also, on the back wall behind the ice tray is a small latch, make sure that this latch is free to move. There could be ice on it remove the ice. Then reinstall the tray. GB....stewbison
Have you tried using a hair dryer to defrost around the ice tray. Contrary to normal, when ice freezes it expands due to trapped air, this will expand the ice tray. If you heat it the ice will meltmaybe releasing the tray enough to push it around.
I had this problem with our 2 door frost-free LG fridge (model GR-B207EC). Perhaps you also notice a regular ice buildup in the bottom of the freezer compartment?
My solution was to switch off the fridge and unplug it from the wall, unload the freezer compartment and remove the white plastic back panel inside the freezer compartment. The panel has arrows marked around the edges where the catches are that hold it in place. Carefully flex out the panel at the catches using a large flat blade screwdriver if necessary. Ice buildup can make removal of this panel more difficult.
Behind this back panel is a condenser, under which is a silver tray, which is designed to catch the drops which fall from the condensor (this is the 'frost-free' part of the fridge). I found mine solidly frozen with ice and used a low-heat setting on a heat gun to melt the ice. In the absence of a heat gun a hair dryer will work fine, but don't melt the plastic components of the fridge. (It is also unadvisable to chip away ice with a knife of other sharp implement as you can easily slip and damage yourself or the fridge).
After fully defrosting the tray (this will take some time), including the drain hole in the base of the tray (pour a small amount of warm water in the tray and make sure it drains readily), reassemble the fridge components and restock your fridge. Remember to plug it back in and switch it on.
No more water leaks.
As an alternative to this fix ... if you have the luxury of being able to transfer the contents of your fridge to another fridge and not have to use the leaky one for a while ... empty the fridge and freezer, unplug it from the wall, leave the doors open for a week in a warm location. I didn't use this method but I reckon a week would be long enough to defrost the ice buildup behind the back panel of the freezer and allow the water to drain, yielding the same result.
Hthere........sounds like your settings are all askew.....however help is at hand....simply log on to ww.samsung.co.uk (if your from the uk) go to product support.....enter your model number....and hey presto they present you with an online manual which you can print
I have this model and it has stopped making ice for two different reasons. These solutions may not fix your particular problem, but they worked for me.
Problem #1: the water inlet to the ice tray is frozen shut. Solution #1: Raise the door that hides the ice tray. The water inlet is the black rubber nozzle on the right-hand side that points down into the ice maker. Squeeze the rubber nozzle between your fingers to break up any ice that may have formed inside the nozzle. This will clear the water path into the ice maker. Lower the ice tray door.
Problem #2: an ice cube is stuck in the ice tray. Solution #2: Raise the door that hides the ice tray. Look for any pieces of ice that were not completely ejected from the ice tray - they are usually partially ejected and are very easy to see. Carefully (but it may require a good deal of force) remove ice cube from tray. Lower the ice tray door.
Your icemaker tray has an update for the water flowing over the tray. You will need to call a qualified LG technician to get it replaced. Also, the tray is twisted because it binds itself against the hinge pin on the left side. To stop this, spray some cooking spray oil in the left hinge pin and it should unbind itself and return to normal.