Hi, first of all you need to make sure you have the microphone configured properly. If using the cams built in mic you need to make sure it works . If using XP Open the control panel and click the sounds and audio deviecs, click the voice tab, there you can select which Mic to use: the USB cam mic or another mic , then click test hardware. If you should see a mic playback test. if the level is there then the mic is working. next see if there is a mic level test/adjustment within the camera software, if using skype you also need to set it up and turn up the Mic level there too. you may need to add a mic, some USB cam built in mic aren't that good. you can buy a cheap mic and plug it into the pink jack.
hope this helps, please leave a 5 thumbs up if this helped
Eric
I’m happy to help further over the phone at
https://www.6ya.com/expert/eric_ab7c09ec01841771
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