Question about iRiver X20 MP3 Player

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Blocked Iriver X20

My IRiver is empty, but says the databaseis full, Iriver software does not recognise my device, when i plug in the USB cable it indicates a MTP portable device is plugged in.can you help?


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  • Ander4u Jan 15, 2008

    Maybe i am missing something, but the word 'format' doesn't appear at any point during the process you have recommended, perhaps i need a step by step guide?



  • luck lucy Feb 14, 2008

    my iriver software is stuck on photos menu,and it's saying that my i river is 53%full,but it is empty.ihaven't downloaded any thing.can u please give me a hand on how to fix this problem.

  • Anonymous Mar 07, 2008

    Yes, same problem! On iriver site, there on FAQ, i have found one solutions, but I still cannot get format menu.



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Yes, try running a format from your computer to the IRiver with it plugged into the USB port. I have done this with several friends MP3 players and it works great. In other words plug your MP3 player into your computer as you usually do and from windows or dos in your accessories run a regular format of the MTP portable device or whichever drive dos says it is. Then presto you can again load music or whatever your MP3 player take into it again.

Posted on Jan 14, 2008

  • Kelly Sullivan Jan 16, 2008

    Okay when you plug your unit into the computer USB port your computer recognizes the MP3 player as a drive either C:,D:,E: etc. from your computer format whatever drive it recognizes it as.



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