Question about RCA Thomson Digital Cable Modem (DCM305R)

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Mac and Thompson router

I have a Mac and I use a Thompson wireless router. The Mac recognizes the router signal, but the router does not pick up the internet. Any ideas?

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I've run into cable modems that don't like to use ethernet sometimes. In cases like this, I have to do a soft reset of the modem and things usually work again.

To do a soft reset, do the following:

  1. pull the power cord from the modem
  2. count to 5
  3. hold down the power button on the modem
  4. plug back in the power
  5. count to 30 while holding the power button (the modem should be blinking a lot)
  6. release the power button and see what happens.

Posted on Feb 09, 2008


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