Sansa e260 my sansa e260 screen is crack. the screen is white and black, can't see anything,

hey....same here..im experiencing the same thing...

http://www.sandisk.com/sandisk-support/driver-download-wizard

you need to contact Sandisk and have them walk you through this problem, www.sandisk.com

yea myn was to, contacted sandisk and they wont do anything for you they'll tell you to go radioshack

your screen is cracked you probably droped it,... i should know becuase what you just described is what my old broken one lookes like i bought a new one,...(you cant replace the screen i tried).

did they send a recovery programme.

you have 2 things to do : 1- if you have the warranty you could exchane it. 2- Go to an lectronic store and buy the screen seperately, take the first one off than put the other one.

try ebay

Check the backlight settings in the menu - yes, cracked screen would definitely cause such a problem

u have to wait till the screen will be black. I had the same problem with my sansa. it can lasts 1 or 2 days. after screen is black and then do following: 2. change lock switch to orange position 3. Press and hold rec button (at left side) 4. while pressing the rec button, turn the player on 5. it will appear the boot menu. connect the USB cable and try to continue the firmware 6. if it doesn't work, do a firmware downgrade. download this file: http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe 7. execute the application while in boot mode good luck darek