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Outlook xp keeps shutting down

Hi i am using xp and my outlook keeps shutting down due to some dll files. i did dected and repair still same issue. i looked the error and tells me about runnig out memory????

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Re: outlook xp keeps shutting down

The first thing I would check is your current disk space on your main drive, C:\ I assume. Many times I get that error when in reality it's the total disk space that is the problem.

If that is not the problem and you have at least a few gigs (if not, hopefully, much more) free still, check what's running. Do you by chance have an add-in to Outlook that is causing an issue? You can check and try to disable your add-ins by going (in your Inbox) to Tools > Options > Other (tab) > Advanced Options > Add In Manager and also COM Add Ins. Look for non-Microsoft add-ins.

You can disable things from here and see if that helps. If you can tell the exact error message that it gives you and/or the DLL file that is causing trouble, that may lead to a more definite solution. You can also try starting Outlook in Safe Mode by going to Start > Run > and type (without quotes) "outlook.exe /safe" and click OK. See if your problem still happens in safe mode and we can troubleshoot more from there if it is not fixed by this point.

Good luck!

Posted on Jan 16, 2008

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