Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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The device Generic volume cannot be stopped right now. Try stopping the device again later

On a USB hard drive when trying to "safely remove hardware"

Can anyone give a true way to determine why this happens... I have gone thru many answers including checking which processes may have a lock on the drive. None seem to have it... Not explorer, not recycle bin (config), not indexing, etc....
It seems to happen more when you have a NTFS hard drive than when you have a FAT32 hard drive.

Please only respond if you know what it is... No guesses

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  • 10 more comments 
  • Anonymous Jan 19, 2008

    I experience this too. At first I thought someone from my home network is accessing it but no. Please advise.

  • jcbrhb Jan 24, 2008

    I just had it happen myself. My antivirus said it found something bad which it then said it fixed. Now I can't use the external hard drive and it now appears that my external hard drive is empty. Luckily I didn't have anything on it I can't save again but it won't let me save on it now. Please help.

  • cparias Feb 09, 2008

    Lamby,

    FAT32 daoe not allow files bigger than 4GB... So I had to format the WD Passport 250GB.



    This issue has been around for quite a while. I have not been able to find a real solution in MIcroSift website.



    The spindown WD utility is not intended for the WD passport.



    Again, Anyone with actual experience with WD passport or any other USB drive not being able to remove it safely even if all programs have ben stopped for more than 20 minutes?

    And have found a real solutions to this issue?



    Thanks

  • Anonymous Sep 01, 2008

    i had the same problem.when i use to connect apleipod usb my system asks the same

  • Anonymous Nov 12, 2008

    Generic volume cannot be stopped right now,Try stopping the device again later

  • Anonymous Dec 16, 2008

    Happens to me all the time. If i log off/restart I can usually eject, but if someone can shed some light on this it would be greatly appreciated.

  • Nagd Jan 08, 2009

    Problem not solved, when I am trying to safely remove external HDD I get

    this message.

  • Anonymous Jan 25, 2009

    Generic volume cannot be stopped right now. Try stopping the device again later problem

  • hayop Feb 21, 2009

    the device Generic volume cannot be stopped right now. Try stopping the device again later

  • michelle_raq Mar 30, 2009

    I WANT TO SAFELY REMOVE MY USB FLASHDIVE BUT PROBLEM occur " EJECTING USB MASS STORAGE DEVICE. The device "generic volume" cannot be stopped right now. Try stopping the device again later.

  • Anonymous Apr 28, 2009

    "the device Generic volume cannot be stopped right now. Try stopping the device again later"

  • sary19 May 16, 2009


    • find "Recycle" directory with Windows Explorer, then right click properties , uncheck read only, apply, click ok,click ok for subdirectories.
      Right click the "recycle " directory and Delete.
    how can i open the recycle directory in windows explorer
    pls send me respond: sary_elgmal@yahoo.com

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Right click on Recycle Bin then select Properties.
At the Global tab, select "Configure drives independently".
In each Drive tab check "Do not moves files to Recycle Bin...".
For Each Drive, find "Recycle" directory with Windows Explorer, then right click properties , uncheck read only, apply, click ok,click ok for subdirectories.
Right click the "recycle " directory and Delete.

Be Happy!

Posted on Jun 26, 2008

  • fuck556 Jul 13, 2010

    how to open recycle directory you dumb f**k

  • chaos_aa15
    chaos_aa15 Jul 19, 2012

    how to do this?

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Follow the steps given below:

  1. Download and install Process Explorer. It is absolutely free to use.
  2. Open Process Explorer and then press 'Ctrl+F' and key in the drive name from which your USB device is unable to eject. In my case it is drive 'h:\'. the device Generic volume cannot be stopped right  - aa-2.png
  3. As you can see explorer.exe accessing my device even though I've closed all open applications that was accessing my drive. This is a hidden instance of explorer that's accessing my device.
  4. Right click on that thread and click 'Close Handle' to close the explorer.exe thread or click on properties to know more about the thread.
  5. Now that the hidden instance of explorer is closed, try ejecting your USB drive. You won't have any problems ejecting your pendrive now. ss-10.png
  6. You have now safely ejected your USB device! Follow the same steps if any USB device in the future annoys you by not ejecting out properly.

Posted on Dec 20, 2010

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Download process Explorer and search for the handle of your drive (e.g. F: ) and close all the handles.
Now try removing your drive.

Posted on May 18, 2010

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My Solution re: The device Generic volume cannot be stopped right now. Try stopping the device again later.....
Try Downloading Unlocker from http://www.softpedia.com/progDownload/Unlocker-Download-68439.html or any other source...in my case AVG was the culprit which was accessing the WD passport and i killed the process which freed it for stopping (to use unlocker, install then right click properties of any file/disk/usb etc select unlocker and kill the process/unlock

Posted on Nov 26, 2010

  • Tumbleweed51 Jan 13, 2011

    Hey SM - Thanks so much for this. In my case it AvaFind accessing the mirror backup on my removable HD. Unlocker is a handy tool anyway, and so simple to use once installed.

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OK, here's what works for me (100% of the time - I waited for a while before posting to get enough tries in) - a very simple solution, actually: Whenever I try to remove the external HDD (I'm on a Toshiba laptop, by the way) and I get the "generic volume blah blah" message, I open the disk (in My Computer open "Local Disk (F:)", in my case), right click on the empty space and hit Refresh one time. Then I close the folder, retry the Safe Removal thingy and now it works, like I said, 100% of the time.

Posted on Jan 22, 2012

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Posted on Jan 06, 2010

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The reason may be you tried to open certain file (like video) in the device. After you close it, that application is actually still accessing the file.
Try to delete the contents in Local Settings\Temp folder:
C:\Documents and Settings\(user)\Local Settings\Temp
Then try to stop your device again.

Posted on Oct 17, 2010

  • chaos_aa15
    chaos_aa15 Jul 19, 2012

    how to do this?

  • chaos_aa15
    chaos_aa15 Jul 19, 2012

    how to do this?

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For Windows XP, SP-3

---

Turn Off AutoPlay for all Hard Drives using…

Start>Run>gpedit.msc>Local Computer Policy>Administrative Templates>System>Turn off AutoPlay>

…If the System policy is not shown, install it within the Group Policy Editor (gpedit.msc).

This one worked for me.

---

Optimize USB drives for quick removal using…

Start>Settings>Control Panel>System>Device Manager>Disk Drives>Your Dive Name>Policies>(x) Optimize for quick removal.

…If everything else is right this may slow you down.

---

Allow Indexing Service to index all Hard Drives (or turn off some).

Turn Off Indexing Service using…

Start>Search>Change Preferences>With Indexing Service (for faster local searches)>

…Turn indexing service on when needed.

Posted on Jul 04, 2010

  • mrspeedlight Jul 05, 2010

    Me again...

    Well I thought I was gliding down the highway. I rebooted and had no more problems with disconnecting. Then I had to restore my OS (that's another story) from a Norton Ghost Image. Did it all again and now I could not disconnect the USB-2 hard drives.

    OK, looking at handles to drives and poking the net some more and I've added turning off System Restore Monitoring on data hard drives, especially USB-2 drives. I would guess this would apply to eSATA HD(s) also.. Here is how...

    Start>Settings>Control Panel>System>System Restore> Now select that USB-2 hard drive, click Settings and then mark (x) Turn off system restore on this drive. You will get a warning message. If the drive is a data only drive it should not matter. Finally check to see that "Turned off" is shown to the left of each USB-2 HD.

    ...it seems obvious that if System Restore is monitoring a HD it can't be safely disconnected. I recommend reading up on System Restore at PC Pitstop. It doesn't appear to be useful for a data hard drive.

    I sure hope this is the end of the problem.


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What works for me for stopping an SD micro-card in Drive: E of an Win XP system is to go to Administrative tools then Computer Management then Disk Management, then Properties of Drive: E, then click the Hardware tab where I pick the micro SD card and in its properties, choose the SCSI tab, in which I disable both options (tagged queuing and synchronous transfers) or I enable both. Immediately after rebooting, I can then safely stop and remove the SD card. Unfortunately, this works only once and has to be done all over again after reinserting the SD card in its slot.
Another way is, while in Administrative Tools, to go to Storage and uninstall the SD card and then remove it from its slot. Next time you need it it reinstalls itself automatically.
Finally, you can look for the SD card among USB devices in Device Manager and remove it there. In fact this is the only way I know of safely stopping and removing USB storage devices in PCs running with Win 98.

Posted on Jun 21, 2010

  • andre g Jun 21, 2010

    One way I've found to stop and remove a micro SD card from a PC running Win XP is to use Administrative tools and go to Device Manager then Storage in which I uninstall it. Then it can be removed after rebooting.
    Alternatively you can do the same by attempting to locate the SD card in Adminstrative tools and USB devices and uninstalling it there, then rebooting and removing the card from the slot.
    Finally there's another way. In Adminstrative Tools, go to Computer Management, then Storage, then Disk Management, then select the drive corresponding to the SD card, click its Properties, pick to the Hardware tab, then the SD card, then its Properties, then SCSI Properties and check or uncheck both the "Disable Tagged Queing" and the "Disable Synchronous Transfer" boxes. Then, immediately after the PC restarts, I can safely remove the SD card by using the icon in the task bar.
    But whichever you use among the above, they are each a "once only" procedure that you will need to perform again after the next use of the SD card.


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Ok easy. SPINDOWN. thats it unlike a flash chip there are disks spinning in there up to 10000rpm they wont stop immediately, unfortunately Microsoft does not have this insight when they were writing this program, and u can download a "spindown" program off the Wester Digital website if u like , but it is only a hassle nothing wrong at all.

NTFS is not the origional format of WD as it does not work on MAC's or anything non-Microsoft.
and it uses a delayed write setup in XP and vista, so windows builds up a bit of a traffic jam sometimes and u will see a "delayed write error" message if u pull the drive out. i suggest FAT32 as it is far more stable and convinent.


and as for the anti virus it would not like the "sync" program on the Harddrive and simply deleted it. but again on the Wester Digital website u can download support software for your driver.


reagrds, lamby

Posted on Jan 31, 2008

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Try manual methods. No software needed

Posted on Jan 14, 2016

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If your pc says a program is still running is because a program is
still running. I had the same throuble with my SanDisk USB disks
becuse the U3 System ( Which installs automatically when you
connect the USB disk) doesn't stop and the famous "the device Generic volume cannot be stopped right now. Try stopping the device again later"
appears. Solution? Simple: U3 System has an uninstall option. Uninstall
it and the problem is gone. You can reinstall the U3 Sys at the web
again if you want. I hope with other disks brands this trick works.

Posted on Feb 25, 2012

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Hey thanks man it was very helpful to bro great job keep it up :D

Posted on Jan 19, 2012

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Pen drives have similar problems i.e hardware or virus problems. Some common problems and their uncommon solutions about pen drives are listed.
http://www.tutkiun.com/2010/03/solutions-to-usb-pen-drive-problems.html

Posted on Mar 02, 2010

What I do is just shut my computer down, which shuts the external hard drive off as well. Then I disconnect the power cord first, then the usb if I'm not using it and turn the computer back on to resume with what I normally do. When I need my external again I just plug the power and usb back in. All files still there. Using My Book 500GB

Posted on Sep 15, 2008

This only for virus ,you can update your antivirus means to rectify this problem

Posted on Feb 18, 2008

  • acmilan03c1
    acmilan03c1 Jan 22, 2012

    OK, here's what works for me (100% of the time - I waited for a while before posting to get enough tries in) - a very simple solution, actually: Whenever I try to remove the external HDD (I'm on a Toshiba laptop, by the way) and I get the "generic volume blah blah" message, I open the disk (in My Computer open "Local Disk (F:)", in my case), right click on the empty space and hit Refresh one time. Then I close the folder, retry the Safe Removal thingy and now it works, like I said, 100% of the time.

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I too have experienced this problem but recently I've noticed a few exceptions. This may be the solution.

Windows apps have a memory, like when you download from the internet into a specific location and then, next time you download, windows wants to put the stuff into the previous location.

Outlook does the same if you upload or download attachments.

We tend to use removable devices and docking stations in such a way that some windows app or another is remembering that we saved a file to it or copied a file from it.

It is very easy to leave an open 'link' when you want to remove a device and this is probably preventing the device from stopping.

If I access a memory stick or my docking station (2 x 555 Gb Drives), I try to remember to 'point' Explorer or Outlook (or whatever) to my fixed 'C' drive. This breaks the link to the removable device and, generally, allows the device to be removed.

No guarantees but worth a try.

CJ

Posted on Jul 02, 2010

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I had/have a 1GB Samsung flash drive and seems that either past enablement of system restore and/or my having configured the recycle bin's properties for 'quick removal' (one, the other or both seem to result in the hidden 'system volume info' folder's creation on the drive). If the drive, having been then, NTSC added to the issue of 'a program was accessing the drive' (even though no windows were open and sys restore was turned off) so I'm not sure what alone and/or if it all tied together or not), but oddly to my surprize, then when I went to format the nuisance flash drive (it was also balking at being listed in Windows directory), again, oddly Windows only afforded FAT/FAT32 (so I chose FAT). Then thinking the setting for quick removal likely had been corrupted, I unticked that setting, plus I opened it's autoplay properties and deselected 'prompt each time..', selected 'select an action..', selected 'take no action..' for all file types, then re-set all recycle bin properties for 'optomize for performance'. Thereafter, no issues removing the flash drive. Oddly though, as soon as I plug it in (on my XPH SP3 machine), it opens it's directory. So I think I'll install that nice fix (autorun-eater from oldmacdonald.wordpress.com) for the age old Windows bug (MS still refuses to fix), ie; autoplay is allowed to opens flash drives upon their being simply plugged in, ie; allowing virus/malware/trojans to install and thereafter run their disguised autorun.inf's, ref. MBR nasties like 'bar 311').

Posted on Apr 27, 2010

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SOURCE: the device Generic volume cannot be stopped right now. Try stopping the device again later

When you delete a file from your usb hard disk to windows recycle bin a link process is created to windows recycle bin so disabling moving of files to recycle bin will help

Posted on Feb 26, 2008

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