Shortly after upgrading the firmware on my Vision M to version 1.60 the player started freezing on shutdown when I turned it off. It would display a blank screen with only the battery icon showing for anwhere between 10 and 30 minutes before it shut itself down. The player worked fine other than that. I tried the cleanup function along with reformatting the drive and reloading the firmware and nothing helped. Then I decided to delete the version 1.60 firmware and revert back to 1.30 but that did not solve the problem either. I decided to deleted the 1.30 firmware since that didn't help and tried to go back to 1.60 but the firmware installation program keeps giving me a message that the player is not connected so I am unable to reload the firmware. My PC running XP does recognize the Zen as being attached but the Creative firmware program does not. Can you please help me?
· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
· Download recovery tool off creative's website.
· go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
· Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable
I have a problem like that as well.....for usb to pc.....it doesnt recognize it at all, no device manager no loading screens nothing at all, ...however it does recharge with the psp adapter....wat is happening ????? tried hooking it up to my ps3 and my brothers pc and wasnt recognized at all either.......could it be zen's cradle???
Working fine plugged it into the computer...unplugged it tried to turn it on and it wont do anything
Same thing happening with mine. was listening to it today and it shut off. it came back on and said it was "rebuilding library". when it came back on about 2000 or so tracks were somehow deleted from it. it now is not recognised by my laptop. Sync doent recognise it and neither does the recovery tool. it charges through usb fine though. any ideas anyone? i really dont want to have to buy i new one...
Mine just shutdown just now i just pressed the shortcut button and it went down O . o any help?
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my Zen has a problem very similar to the aforementioned. It will charge fine, but the comp will not recognize the player, and after trying the solutions at the Creative website, it still doesn't work. When turned on it displays the "Firmware Problem" error and goes into recovery mode. And that's about all it does now. I would really appreciate some help on this, as $250 is a steep price to buy a new one.
I updated my firmware today on my Zen Vision:M and I'm having problems with putting videos on the player. Previously I could transfer tons of file types without having to convert them. Now I try to transfer those same types (.avi's) it has to go through a huge conversion process. I used to just throw them on and go, now I have to wait forever. Is this a problem with the firmware? Should I / can I go back to my previous firmware?
Hi, same thing on shutdown.. Also, my clock doesn't keep time when it does shutdown.. Had 1.42 (original) firmware. upgraded (several times) to latest 1.62, ran a disk check, formatted the drive, checked all mp3 tag's.. no garbage found..
Still takes 15 minutes to shutdown and no clock.. I don't have a problem with syncs, though..
my zen vision M is error in firmware.
Cannot open, because firmware is error.
Help me please
from abi
My Creative Vision:M 30GB takes 15 minutes to shut down. I've tried reformatting, running cleanup, deleting and reinstalling the firmware, and using Creative's MP3 recovery tool. None of these made a difference. It also won't retain the clock setting -- reverts to Feb 26, 2007 at 2:00 a.m. after each reboot.
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