Question about Creative Labs Zen Sleek Photo MP3 Player
You can't reinstall the firmware on these units if your computer has Windows Media Player version 11 on it. Try uninstalling WMP11, reloading the firmware off creative's site, then after the player is working again, you can reinstall WMP11 from the internet. I don't know if it will work for you but I have brought back many dead sleek photo units this way. The problem is not with the players themselves, it's a software interface problem that makes the creative software and the WMP11 software incompatible.
Posted on Sep 16, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Sep 29, 2014 | Dell OptiPlex 360 Desktop Computer
Aug 16, 2008 | Audio Players & Recorders
Jun 27, 2014 | Computers & Internet
Mar 14, 2011 | Sony NWZ-B103FBLK MP3 Player
Nov 15, 2010 | Acer Aspire One PC Notebook
Dec 05, 2009 | Dell Dimension E310 PC Desktop
Apr 30, 2009 | Dell Microsoft Windows XP Home Edition
Feb 03, 2009 | HP Compaq nc6320 Notebook
123 people viewed this question
Usually answered in minutes!
Level 2 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: