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Clicking sound from lacie hard drive can i fix it.... I know the drive is dying or dead, i just want to be able to save as much data as possible

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You're right, the hard drive is dying, you need to get an external hard drive and dump the entire contents onto it, or if you have another pc, you can network them and dump the files onto the other pc. ( personally, I recommend the former, you can now get external hard drives from 250 to 500 Gb quite cheaply )

Posted on Jan 14, 2008


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Posted on Jan 02, 2017


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I have a Lacie 1TB Big Disk Extreme. It has recently developed a loud regular whirring noise, that goes on and off every few seconds. What should I do? Thanks! Adrian

The irregular clicking or chunking sound usually indicates that your hard drive is suffering from physical damage. immediately backup your data, your hard disk will die soon.

This problem can be caused by the following:

  • Head Crash
  • Bad Sectors
  • Mechanical Faults

If your hard disk is under warranty then you contact your manufacturer.
Hard disk drive occasionally produces a whirring sound when it searches for a file which is heavily fragmented. This is caused by the spinning platters as the read-write heads zoom back and forth to access the sectors where the data is stored. It is important to distinguish the whirling sound from the clicking sound. This whirring sound can be reduced by periodically defragmenting your hard drive. Defragmenting reorganizes the scattered data on the hard drive to make files and programs run faster. It relocates the commonly accessed files to the beginning of the hard disk where data can load at a faster rate.

Apr 08, 2011 | LaCie Big Disk External USB 2.0 1TB Hard...

1 Answer

Hello, my lacie accidentaly fell out from vertical to horizontal on the table when it was running. after that, i cannot access to it from the finder. the disk seems to run ( i heard it ) but the seek...


Thanks for providing a great description of your drive and sounds. It sounds like your drive is suffering from the dreaded click of death. This happens for a few reasons the most common of which is a head failure. This would seem most likely as heads can easily crash if the drive is bumped or dropped while running.

To fix this issue you will require a professional lab with a clean room to open the drive and transplant a new head assembly into the device. This procedure generally runs anywhere from $1200-$1500 depending on the model of hard drive inside the LaCie enclosure.

I am a data recovery technician and can recommend a lab near you if you decide the data on the drive is worth the cost of recovery, if not I would simply recommend purchasing a new drive and always keeping your data on a minimum of 2 places/drives preferably 3 places so failures like this never cost you more than the price of a new drive.

If you decide to attempt a recovery, simply reply to this answer with your lacie model information and location(Country, State, City) and I will refer you to a nearby facility with a clean room.

Hope this helps FixYa,


Dec 28, 2010 | LaCie Big Disk Extreme with Triple...

1 Answer

Hello fixya my lacie 1 terrabite fell but not that hard. its being seen by by my imac but i cannot access it. it is also making clicking sounds like when a drive is reading. but louder. ken

All i have to say, is the drive is dead! the drop has damadged the internals and it will cost thousands to recover the data off the drive. If you dont want to spend loads on recovering the data, you could put the drive in a zip-lok bag and put it in the freezer for about 2 hours, then remove the drive and see if the drive is detected, if it is quickly copy all your data onto another 1tb drive and hope for the best, if its still not detected you out of luck i guess.

Oct 13, 2010 | LaCie (300728U) 250 GB Hard Drive

1 Answer

Harddrive problem

Loud clicking means the drive is on the verge of complete failure. It might be possible for a data recovery expert to retrieve your data but you should not plug it in at all until they attempt data recovery. Running the drive will only speed up it's failure and it should only be run to do the data recovery. Some techs (like myself) can do software data recovery until the drive stops spinning, usually for $200 to $300. After that, it will have to go to a clean room which can run from $500 to $2500 to retrieve data depending on the amount of data and the procedure used to access the data on the dead drive.

Feb 09, 2010 | LaCie (300728U) 250 GB Hard Drive

2 Answers

I've using my "LaCie Big Disk with Triple Interface" over four years I guess and recently it was keeping making clicking sounds and was turning on and off my itself a lot. Then now it doesn't turn on. I've...

If the hard drive(s) have been clicking for a long time, and rebooting randomly for some time, I'm leaning toward the drive(s) being dead. You'll need to do a data recovery on the drive or restore from backup. You should get a new hard drive. Clicking is bad.

May 05, 2009 | LaCie Hard Disk 1TB Desktop with Hi-Speed...

1 Answer

External Hard drive clicking sound and unable to view contents of

First check the LaCie power supply. I have a D2 HARD DISK EXTREME 250GB model 300770 that had this exact problem. I swapped out the power supply for the higher wattage unit from LaCie and presto, the drive functioned properly. Not saying this will fix your problem but I have personally had this exact problem. If not take the drive and mount it in a PC IDE/EIDE disk slot and see if you can mount the drive and recover your data (points to LaCie controller problem). Note opening the drive invalidates your LaCie warranty. Also note the warranty on my drive was one years and had long since passed. If that does not work, your last alternative it to use a disk data recovery service but that is big $$$$s. Bon Chance!

Feb 20, 2009 | LaCie (300770) 250 GB Hard Drive

1 Answer

Hard drive motor just cant get a full head of steam going

When the motor and the heads start getting noisy, clicking and whirring, and the hard disk access time gets abnormally longer than usual, that means that the disk can fail at any time.

Better saving all your data and get a replacement drive.

If this happened on two Lacie and they did not receive any shock, then call Lacie to complain : Contact Support

Nov 22, 2008 | LaCie External USB 2.0 500GB 7200 RPM 500...

1 Answer

''No files found'' Lacie Silverscreen 500gb

You'll need data recovery to fix this problem. If the hard drive makes broken sounds there is a hardware problem. You can try to do data recovery yourself, there is some good content on youtube. If you want somebody else to do it for you there is Data Recovery NYC. Also there is good informaation on logic board repairs on

Nov 14, 2008 | LaCie Silverscreen 80GB USB 2.0 - Portable...

5 Answers

Drive won't mount and makes slow clicking sound

A power supply failure can cause this; I've just been through it myself. If you have access to another LaCie drive, try its power supply on the "failed" one and see if it works.

Mar 10, 2008 | LaCie External USB 2.0 500GB 7200 RPM 500...

21 Answers

Lacie 500 GB usb external hard drive clicking, and blinking....

had the same problem: (soft) clicking sound, orange/yellow blinking LED
Tried another power supply: nothing
Reattached that power supply back to the drive it was connected to: same problem there now as well!
Tried yet another power supply: working (all drives)

My guess is that the power supplies are the cause of the problem. Taking mine back to the shop next thing tomorrow morning...

Feb 18, 2008 | LaCie External USB 2.0 500GB 7200 RPM 500...

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