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Posted on Jan 02, 2017
You can open this yourself but i recommend sending it for repair. If you decide to do it yourself here is how: turn the unit over and on the end with only one screw (not the power setting side) take it out using a Philips screwdriver. Next you will need size 3 and 4 hex bits. Use size 4 to undo the 4 hex screws. Hold the non power end and it should slide off. You will see four rollers two on each side of the heater element. Using the size 3 hex bit undo the 4 hex screws at the exposed end and lift up and out the 2 housing bits. Careful as these are made of plastic and break easy. Remove the offending material and then put everything back together.
Posted on Jan 14, 2011
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