Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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CAnnon Imagerunner 2800 Error code: E000002 0000

This little 2 minute fix cost me $160 the last time I had to call for service - Can I get a fix code from you?

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  • toti1971 Feb 24, 2008

    how can i solve problem CAnnon Imagerunner 2800 Error codeE000002 0000 problem?

  • Anonymous Jun 27, 2008

    J'ai eu le meme probleme mais for heureusement;j'applique cette formule pour la premiere foi c'était bien mais pour la deuxieme fois c'est devenu difficile le copieur ne réaagit pas que dois faire? Donne moi la solution

  • Anonymous Jun 27, 2008

    pour la preemiere fois la solution était bonne mais pour la deuxieme fois le copieur ne repond pas, donne la solution

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Hi Ofcgdss. This would normally require a tech, but I can help you reset the code. However, the code indicates a sub system within the copier that is critical and if the the problem still exists the copier will almost immediately display the the code and if that indeed occurs you WILL need service. Here we go.I am going to tell you a procedure that only service techs use, there is no harm in giving a one time shot as the copier will reset, attempt to recover and if the problem remains the code will return and prevent harm. Press the the " additional functions" button, then the numbers 2 and 8 simaltaneously,and then the additional functions button. This should be done in a smooth but timely 3 step sequence. This will bring up a new screen that will have several "blocks" and one of those will say "COPIER". Press the copier block. Now you will have a screen that has several " tabs" at the top and other crap in the main screen. At the top tabs you will see a block that says "function" Press function and you will get a new menu below. One of the blocks will say "CLEAR". Press clear and a new screen will appear. At this new screen you will see a block that says "ERR". Press it and then in the bottom right corner you will see a block that says "OK". Press the ok button and the copier will know that it needs to reset the code and attempt to recover from this "critical" error code.Unplug the machine, wait 10 seconds or so, and then plug it in again. The copier will assume everthing is ok and attempt to resume normal operation. Again, if the problem remains the copier will determine this rather quickly (< than 5 mins) and will return to the error condition. But without being even more long winded than I already have been, you have a decent shot at getting back to normal. I KNOW this will reset the code, I just hope it was a temporary glitch. Good luck and let me know if I can help further. ............sincerely.......SPINAL

Posted on Jan 16, 2008

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J'ai un problème avec mon copier ir 2200 qui affiche error E0000002 0000
pouvez vous m'aider à resoudre ce problème?
merci

Posted on Oct 26, 2009

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Pour la premiere fois c'etait bien mais pour la deuxieme foi le copieur ne repond pas

Posted on Jun 27, 2008

Oh man...you're a lifesaver spinal...thanks I had the same error and this solved the problem. Thanks.

Posted on May 19, 2008

  • 1 more comment 
  • mtituh a
    mtituh a Nov 19, 2013

    hi, if i press *28* comes , can u assist the meaning of these numbers

  • mtituh a
    mtituh a Nov 19, 2013

    the menu on screen is

  • mtituh a
    mtituh a Nov 19, 2013

    when i press the arrows numbers change

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