Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Hp 7100 series scanner problem

My printer works sometimes, my scanner and fax will not work anymore.
I need to use the scanner today. In the window, it states that the scanner will not connect to the pc.

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  • MBR77 Feb 04, 2008

    I have an HP 6610 Scanner, Printer, Copier, and Fax in one. I can't scan anything, it says I cannot connect to PC. However my printer works. What can I do to resolve this?





    Thanks



    My email is Female1977NYC@aol.com

  • Ashwin Kadadi May 11, 2010

    Could you please let me know the operating system that you are using on the computer, also whether the full featured HP All-In-One software is installed on the computer?

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In most cases this can be resolved by uninstalling the hp software, disconnecting the printer from the computer, still powered up, and reinstalling the correct software for your operating system and not connecting the printer to the computer until the software requests you to. All necessary drivers and software can be downloaded from HP Support.

Posted on Mar 02, 2008

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