Question about Kenmore 24032\24036 Top Load Washer

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Kenmore 90 series washer

It seems as if the agitator is slipping...it makes noise during cycle. used to be able to turn the agitator by hand and it would spin the plate in bottom of the turn either way i turned it. Now it only spins it one way. Was thinking that the motor coupling was on it's way out....trying to check it...having hard time getting the front clip off of the right side of the washer top...The left one came off so easily. please advise
the cycle spins the clothes dry OK.

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  • jojo369 Jun 16, 2008

    will not aggitate

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Most likely the agitator dogs are bad. if the agitator engages clockwise and free spins counter clockwise they are good, if it slips they are bad. remove the bolt in the center of the agitator, take off cap or dispenser and remove the inner cap first. pull out the agitator, put on the floor, stand on the base of the agitator and pull up on the upper part to separate, take out the dog holder and replace dogs. Most appliance repair shops should have part on hand for about 5-6 dollars. part number 80040-fsp.

Posted on Jan 14, 2008

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Cant get bolts to reach sleeve after replacing couplings off of pump. Any suggestions?

Posted on Jan 22, 2008

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SOURCE: Kenmore Series 90 Washer Triple Action Agitator

THERE IS EITHER A 3/8 BOLT OR 1/2 ADAPTER TO REMOVE AGITATOR

Posted on Nov 30, 2008

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Loud banging noise during washing cycle. Sounds like agitator is slipping,then banging. No noise during spinning cycles.


Grab the agitator at the base and attempt to rotate it clockwise and counter clock wise. It should remain firmly in place. If there is movement the agitator spline is worn.

This is your Agitator:

http://www.repairclinic.com/Appliance-Parts?s=t-WBSR3140DW-%3d%3dc201

It does not come with the fabric dispenser. It has to be ordered seperately. You should be able to transfer you old one to the new one if you do have to replace the agitator.

Besides the agitator the drive bell can also be the source of the noise. It is located under the agitator.

http://www.repairclinic.com/SSPartDetail.aspx?s=t-WBSR3140DW-%3d%3dc239i1195917&PartID=1195917

This part is the most likely cause of the noise.

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The following advice is for replacing the “Agitator Dogs” on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are “Agitator Dogs”? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:


1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16” hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It’s that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

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Jul 22, 2009 | Kenmore Washing Machines

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