Where can I find help with our Gestetner 2651?

How old is the drum unit on the printer. Really sounds like either the drum unit, which is different from the toner on the Brother machines, or the High Voltage power supply is failing.

I had something similar happen with a Magenta cartridge. My only option was to call Minolta. After hours on the phone they finally agreed to replace the faulty cartridge.

I suspect that from time to tame we receive a cartridge with a faulty chip.

First of all check that the laser **** glass is still there, I've seen a couple of machines where the **** glass has been missing completely and it's been throwing up laser SCs. Remove the laser unit. Clean all the toner and dust out of it. Clean the synch sensor very carefully. If codes continue replace the LD unit. They tend to fail on these machines due to excess dusting

GESTETNER 2712 PROBLEM USUSALLY SIMILAR TO RICOH 2022/1022/27 PROBLEM IN WHICH INLET IN PCU AT LOAD TONER OUPUT. wHAT YOU CAN DO ,TEK OUT THE PCU IN CHECK IF THE PCU TONER INLET IS BLOCK EITHER BY SEAL OR DUE TO INLET CLOSER MALFUNCTION CAN BE REPAIRED IF YOU HAS EXPERIENCE OPENIG UP THE PCU

i don't think there is an sp for that
there is an sp only to temporary reset the add toner

If the old toner bottle is good change the toner into new bottle in the old bottle,and perform toner forced supply.

You may have received a used toner or a start up toner cartridge that they never fill up all the way.  What a rip off. 

Open the front door and close it and check if the display reads loading toner. Try this for 3 times.
If Add toner indicator is still there, check that you had removed the black cap of the toner, before you replaced the toner bottle.
Remove the bottle from the holder and check inside the neck of the holder if there is something blocking the toner supply. (sometimes the inner plastic cap of the previous toner is stucked in the neck).
Check and clean the toner bottle holder unit.
Another problem can be worn gears in the lower development unit and within the dev. bias roller.
Good luck and please rate me, thanks.

the part numbers are different for each toner from ricoh, Lanier, Savin and Gestetner. From what I recall is the bottles are different, check the old bottle vs new. Also if the machine had run very low you may have to open and close the fron cover several times, this intiates a toner feed program.


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