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Re: wont load paper
Please check the following items: Check item 1: The cable may not be securely connected between a printer and a computer, or be about to be unconnected. Check that the cable is securely inserted into the ports of the printer and the computer respectively. If a USB hub is used, connect the printer and the computer directly.
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This probably means that one of the paper sensors/clips is not in position to recognize that the paper is loaded correctly.
Perhaps a previous paper jam left a small piece of paper or took a sensor out of position.
What I can suggest is to look at the path the paper would take and locate those clips/sensors see if there are ok. Or just change position of the printer, tilt it or jiggle it lightly, with luck it too might help. thanks
I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button.
Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
* Green Power Light is Off; RED paperand RED Ink Lights flashing- Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. Or it may have an internal error. Turn off the printer, wait a few seconds, then turn it on again.
I've read several posts on the "red flashing error light" on the Brother HL-2170W. I have mine hooked to a mac - but I'm sure the pc is the same way. One other previous post said look for a paper jam. Well, there are only a few places to look...and I found no paper jam UNTIL I removed the toner cartridge and looked UNDER the cartridge and VOILA, there was a paper jammed underneath. I removed it and I'm back in business. Normally paper jams when it is almost out of the printer and you can locate it by opening the back of the printer. Well, this one was "sneaky" and hid completely underneath the toner cartridge.
Hope this helps someone else...
About the last post, I must also add that the main clue that led me to that conclusion, was the fact that, when I first turned the printer on, THE FAN BEGAN to rotate. Hence, I thought, all the other aspects were right, but somewhere there might be a mechanical "jamming" that stops either the fan or other part to move and obstacles the cylinders or gears from moving, hence sending the printer a signal of jamming. I had looked for the "messages" from the printer, and the diagnosis for our problem (red light in the online error, and green light in Toner Save) was that either there was no ink or no cartridge, no paper, or paper jamming (please post if there was other cause for this diagnosis). I discarded the other grounds, so the unique left was that the printer thought was that there was a paper jamming. This lead to the fix I described in my previous post.
The printer reports a paper jam because the paper feed system cannot feed paper.
Look down into the place where the paper goes (the "automatic sheet feeder" or ASF) and you should see a fat wheel with a grey ribbed rubber facing. Place a single sheet of paper in the ASF and do a test print (right click the printer icon and select properties). Watch to see what happens in the ASF. The plastic panel behind the sheet of paper should move forward to push the sheet against the rotating rubber wheel, which should then feed the paper into the print position. This is presumably not happening! Can you what does happen?
If the expected movements are not happening, you need to remove the printer top cover to see what the problem is and resolve it - perhaps the ASF has come loose or something. This is easy if you know how to do it - otherwise it's likely to cause you to take a large hammer to the task! If you need help on this, please report back with a new post.
when you press the 'red' button, it probably says 'paper mismatch, or load "XXX" paper, and you can override it by selecting one of your paper trays manually? It is likely a "legal size document' and you don't have legal size paper loaded, or something along those lines. Try printing the document after manually selecting the paper size/tray (turning off auto paper select) in your printer preferences dialog box on your PC first.
As several previous posts said there was a pieces of paper folded up inside. Per a previous post remove the sheet feeder rack. At this point I removed the two outside screws (of the three) on the backe. After this the whole top lifts about 3/4 inch (19mm) to give your fingers more room to clear it. Looks like she will print another day.