Compaq Presario 700 470024-192 Notebook Logo
Posted on Nov 27, 2009
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I was using my laptop when it threw up a message to turn it off then the screen went a green colour then blank.I have since tried to start it again but it is only making a funny noise.It is only 10 weeks old so should i return it to M@S which is where I bought it.Thank you

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Anonymous

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I could go into a long explanation of how to troubleshoot the laptop but if it's only ten weeks old... take it back. if the noise you hear is like a ticking noise the hard drive may have quit.

robert

incidentally was that a blue screen or green

Jax Planet

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  • Expert 923 Answers
  • Posted on Nov 27, 2009
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Yes, at 10 weeks you should go back to the vendor.

However, I will make an educated guess.
Overheating, fan seized. The fan might be failing which would explain the noise and cause the computer to shutdown to protect it from heat damage.

Whether I am right or wrong, you will still want to get things fixed under warranty with the venor.

If this helps please vote for my solution.

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