Question about Sony Cyber-shot DSC-W50 Digital Camera

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The lens is out

My lens is stuck out and can't close it. when i turn my camera on it just  keeps saying  . turn camera off and on again.

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Re: the lens is out

Same problem! i have been all over the internet looking for a solution! cept i didnt drop mine..out of no where it did it, a day before my daughter was born

Posted on Dec 04, 2011

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Re: the lens is out

I have the same problem. Camera was dropped and now the lens is stuck and when I turn it on, just tells me to turn of the camera off and then on again. But still stuck. It won't take pictures.

Posted on Jan 16, 2008

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The eye of the lens won't close anymore and keep saying to turn the power on and off again, what should I do?

You might try removing the battery for a minute or two to reset the camera. You may lose any special settings in the process. After reinstalling the battery, try turning the power on and off again.

Apr 28, 2012 | Sony Cyber-Shot DSC-W570 Digital Camera

1 Answer

Dropped camera and now the lens is stuck out,when i turn it on the screen says turn power on and off again.i do that,but it keeps saying it still and camera makes a weird noise when i turn it on,and lens...


Bummer huh? I dropped mine a while back and damaged my battery cover!

I would try...taking out the batteries and reinstalling them! This may reset your camera?

Otherwise, I would do a web search and type in:

Sony Cyber-shot Camera DSC-W50 troubleshooting

Hope this helps you get your camera working again!

Kind Regards!


Sep 15, 2011 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

My Sony DSC-W230 turns on and lens keep opening and closing, and then it shows "turn power off and on again". how do i fix this ?

This sounds like a stuck lens. Here is a good blog about things to try to fix it:
The blog is about a lens error, but when the camera lens opens and closes, there is often a problem with the lens.
Also make sure the battery is fully charged, and good. Also make sure the contacts are clean on the battery, and also inside the camera.
If all fails to get it working again, get an estimate on repair first, since the cost can justify just going ahead and buying a new camera.
Good luck, and hope this helps.

Aug 01, 2010 | Sony Cyber-shot DSC-W35 Digital Camera

1 Answer


The slightly open shutter is the reason for this problem. Thank God you mentioned it.
Solution: Try with your fingers to shift the shutter “blades” back and forth to see if they move freely. If they do no move freely it maens the shutter “blasdes” and stuck by particles/dust/something. So you just continue to shift them like that untill they are free again. Once they are free turn your camera back on and it should perform as normal.

Sep 18, 2009 | Sony Cybershot DSCW80 7.2MP Digital Camera...

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The camera was dropped and the lens is stuck in the outwards position, it keeps telling me to turn the power on then off again

So you having with stuck problem on your camera?

Try this:
1. When it's try to closing.
2. Push it.
3. But don't try to push when it's not trying to closing the lens.

I having the same problem before, and it works for me.

Any questions? Feel free to ask me =]

Jul 08, 2009 | Digital Cameras

2 Answers

My camera keeps on saying lens error and it wont turn off or on.

the lens error is usually a sign that the opening mechanism failed .
try to reset it manually (push VERY SLOW on the lens cilinder to help it close)
if it is an expensive camera you can send it to the manufacturer for repairs as a better and safer 

Sep 14, 2008 | Digital Cameras

7 Answers

When i turn on my camera it says Turn the power off and on again

Hey, my camera the dsc- w80 did the same thing. When I turned it on, the lens opened 3-4 times and then it said "turn the power off and on again".
When the lens opened an closed, I pulled on it with my fingers and twisted it. I kept doing that: Turned the camera on and off, kept pulling and twisting the lens and now my camera works again!

May 15, 2008 | Sony Cyber-shot DSC-W100 Digital Camera

5 Answers

Lens Error, Restart


What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com

May 01, 2008 | Canon PowerShot SD1000 Digital Camera

2 Answers

Lense does not close

sir, ur camera lens mechanically stucked or gears problum ,this is repairable

Apr 12, 2008 | Sony Cyber-shot DSC-W30 Digital Camera

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