Question about Epson AcuLaser C900 Printer

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Epson Aculaser C900 - Paper Jam Notice, but no Jam?

HI,

I´m having a problem with my C900 Aculaser. When i want to print, the printer stops ejection to early (about 3,5cm) of A4 paper size. Then he always says "Paper jam, open AB". When i manually trie to take the paper out, he also says Paper Jam.

Can anybody help me?

thanks,
mike

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  • 2 more comments 
  • burnok100 Jan 24, 2008

    Guys,
    I have the same problem with my C900.

    Before that, I replaced the photo conductor unit, installed it, and my printing was in a mess. The printing page starts around 3 inches from the top edge of the paper, and the printer always displays "Paper JAM"... the printer always displays this message. I need to pull the paper out from the tray to get it. The spooling starts late... (i think)

    Then here's where i lost it... I can print texts in color, but the Black texts never prints.??? I tried printing texts in color, and it is ok. Pictures are really BAD. I tried removing the back side panel (the "AB" door) , and i can see that the rollers did absorbs the black texts..

    I do not know where's the problem.. Hardware perhaps?.. i only replaced the photoconductor unit.. The Epson service people is also not much help.

    Can anybody help..? Thanks !!

  • Anonymous Feb 19, 2009

    This is not the solution

  • Trevor001 Apr 08, 2009

    Hi



    I have basically the same problem the only differrence is that a black page prints fine, and gets ejected, while if I try to print colour it is very faint and the last 20 to 30 mm of the page stays in the printer and I get a paper jam error.



    thanks

    Trevor

  • Anonymous Apr 30, 2009

    I have exactly the same problem. Sometimes it will print 3 or 4 pages and then it jams for the last 3 or 4 inches an I have to pull it out. Can anyone help? Please.!!!!!

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  • 734 Answers

Step1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
Step
2
Turn off the printer. 
Step
3
Remove any paper trays. Inspect them for wrinkled or damaged paper. 
Step
4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
Step
5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
Step
6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
Step
7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
Step
8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
Step
9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

Posted on Dec 04, 2008

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