Question about HP Pavilion dv6000z Notebook

2 Answers

Altec Lansing speakers in laptop

Hello,

The sound quit on the laptop (it's above the function keys, says Altec Lansing), but when external speakers or earphones are hooked up, the sound is there. HP's troubleshooting steps indicate that the appropriate systems are working fine--checked to make sure there is no mute box checked as well. Any suggestions would be greatly appreciated, thx.

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  • HP Pavilion Jan 14, 2008

    Thanks guys, sure appreciate the advice.

  • HP Pavilion Jan 18, 2008

    Thanks for your additional comment ikenfixit, headphones work.

  • chanderb2001 Dec 28, 2008

    I am having HP Pavillion dv6000 series laptop. The Altec Lansing speakers (in built speakers) that are just above the function keys are not working. There is no sound coming from the speakers but if I connect external headphones or external speakers then they are working fine. I tried restarting the laptop but the problem still persists. It seems there could be a problem with the Speaker itself or coonecting cable connecting the speaker with motherboard. Can anyone please help me?

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It seems as though the speakers wire connector may have become loose or disconnected. You will have to remove the switch cover above the Keyboard to check. Here is the typical instructions for removing it:

Before you begin any removal or installation procedures:

1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
4. Remove the battery by following these steps:
a. Turn the computer upside down with the front panel
toward you.

Close the computer.
3. Turn the computer upside down with the front panel
toward you.
4. Remove the three Phillips PM2.5×5.0 screws that secure
the switch cover to the computer.
5. Turn the computer display-side up with the front toward you.
6. Open the computer as far as possible.
7. Lift the rear edge of the switch cover and swing it forward
until it rests on the keyboard.
8. Release the zero insertion force (ZIF) connector 1 to which
the LED board cable is connected and disconnect the cable 2
from the LED board.
9. Remove the switch cover.

Remove the Keyboard:
Remove the four Phillips PM2.5×7.0 screws that secure the keyboard to the computer.
Turn the computer display-side up with the front panel
toward you.
5. Open the computer as far as possible.
6. Lift the rear edge of the keyboard 1 until it rests at an angle.
7. Slide the keyboard 2 back to disengage the tabs on the front
edge of the keyboard from the top cover.
8. Swing the keyboard 3 forward until it rests on the palm rest.

Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board.
10. Remove the keyboard.

Remove the Speaker Assembly:

Disconnect the speaker assembly cable 1 from the power button board.
5. Remove the two Phillips PM2.5×4.0 screws 2 that secure the speaker assembly to the computer.
6. Remove the speaker assembly 3.

Reverse directions to replace everything.

http://static.tigerdirect.com/pdf/HP_Pavillion_dv6000_MnS.pdf

Posted on Jan 14, 2008

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  • 163 Answers

The NC (Normally Closed) contact in the headphone jack could not be making contact.. Or it could be a bad solder joint on the port as well. Most likely will have to change the port itself if the plates bent internally.

ikenfixit.com

Posted on Jan 14, 2008

  • Ken LaDere Jan 17, 2008

    Did you try on headphones? It may work.. I doubt very much its the speaker wires coming disconnected from the systemboard. If headphones do not work look to the Modem/Sound chip. Its replaceable if you have the components and equipment..



    You're welcome also..



    Good luck!

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