My Rio carbon keeps freezing up

push a tiny pin in the tiny hole on the top of the player to reset it.

hi try here

http://www.digitalnetworksna.com/support/rio/product.asp?prodID=215

- Rio Software 2.96 - Rio Music Manager, and Rio Internet Updater (7/26/2005)
- Rio Carbon Firmware Update v1.43 (PC) (1/12/2005)
- Rio Carbon Firmware Update v1.43 (Mac OS X) (1/12/2005)
- Rio Carbon Firmware Update v1.32 (PC) (11/5/2004)

Mine lasted for 3 years before I killed it. If it will not power on even after inserting a paperclip into the reset hole, it is really done. The manufacturer no longer makes or supports them. It was my first mp3 player, and i miss it.

Welcome to the world of Microsoft Windows Updates - late 2007-early 2008. Ever since the mid-Novemebr Windows Updates, there have a been a rash of problems with players that worked just fine previously. The protocol before was that every mp3 player was an MSD or Mass-Storage Device. Now the protocol is that most players have to be a MTP or media transfer protocol device.

Try resetting the device by inserting a small #1 paperclip into the reset hole. Hold it in for a good 15 to 20 seconds - the player will shut off and then power up again.

When you say that the firmware upgrade failed, did it fail to upgrade the firmware, or did the firmware upgrade fail to resolve the freezing issue? I know for a fact that the firmware upgrade is good on the website.

As far as the computer not recognizing the device, I have often found that restarting the computer rather than the player will resolve the issue. In fact, I had more trouble with my Rio back in 2005 than I do now. In those early days, I was always restarting my computer over and over to get it to read.

Let me know if you have continued problems.

-Tha Mp3 Doctor

It sounds like there is a problem with the device firmware..update the device firmware and that should solve the problem you are having...

Try updating the firmware :-) http://www.rioaudio.com/support/rio/product.asp?model=267&SKU=90260554

On a windows computer go into my computer and explore your rio carbon folder. In there there should be at least 2 folders - Music and recordings. go into the music folder and all of your files should be there. Delete them all and start putting files on again.

If there are no files showing in the Music folder then go back to my computer and right click on your player and click on format. Accept all of the default values and click format. You will then need to download the firmware for your Rio. This can be downloaded from:
http://www.digitalnetworksna.com/support/rio/product.asp?prodID=234

Once you have downloaded it and your player has finished formatting then load the update by clicking on it and follow the instructions to install it. Once this is done then your player will be completely wiped and you can the start putting music back on it.

Hope this helps,

Mowcius

When Microsoft initiated the DRM system, any Rio Carbon that was hooked into Windows Media Player had the previously working files invalidated. Happened to me as well. The player lasted me three years, and that is about as long as any Mp3 player is going to last we are finding out b/c of all the software snafus.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

I think you should keep looking for another solution, but what i know is that for out of warranty carbon players you can't get it fixed through rio/sonic blue, they will only replace it for a new one/remanufactured one for 99$. Here's a link to a previous post of someone who had the same problem as you: http://www.fixya.com/ThreadView.aspx?thid=101466&prdid=230965 Good luck