My wireless bluetooth keyboard is not responding. the battery was changed and it is till not working

If it's a hardware keyboard that connects using bluetooth there are several possibilities:

1. The Tab E has wireless crosstalk problems: If you use wifi and bluetooth at the same time they will interfere with each other.

2. Possibly the battery in your keyboard is dead. Charge it or change the batteries.

3. Try unpairing and re-pairing the keyboard in the Bluetooth Settings.

Hi there
If your wireless keyboard worked at one time, my guess is, it is compatible, but you may just need to adjust a few settings. Did you previously go through the steps of setting up the device, or did the keyboard begin to work, upon plugging it in? A few things you can check, before attempting to reinstall the keyboard are as follows:
1. Make sure your Bluetooth device is on and is discoverable

1. Turn on the device and make it discoverable (varies by device, check information that came with device)

2. Make sure Bluetooth is active on Surface

1. Open the Settings charm, then tap or click Change PC Settings
2. Tap or click Wireless
3. Make sure Bluetooth is set to On

3. Check to verify the keyboard is listed under available devices.

1. Open the Settings charm, tap or click Change PC settings.
2. Tap or click Devices to see a list of available devices.

If your keyboard does not show up in the list of available devices, I would recommend going through the steps of adding the device.
Hopefully that works for you, but should you have further problems adding a device, see Troubleshoot Bluetooth.

here ur pc is recognizing ur external hardware that is mouse but cursor is not moving this indicates that bluetooth connection is good and problem comes with the mouse. i advise to meet a good technician and there is nothing to do with it further.

Have you been using the keyboard up till now and has it been connected Via bluetooth. Be sure Bluetooth is turned on. Normally no or very few problems with this product. F

Try changing battery.Remove any objects that cause interference to the bluetooth signal.

Hi,

1. Change batteries
2. Go to control panel
3. Click Bluetooth Icon
4. Delete the Bluetooth Mouse
5. Click on Add new wireless device
6. Press the pairing device on the keyboard
7. Bluetooth Mouse will be detected
8. Follow the onscreen instructions

Hope this helps, Tried it several times and it works perfectly

If the Bluetooth keyboard is not responding try to do the following:

1. Change batteries
2. Go to control panel
3. Click Bluetooth Icon
4. Delete the Bluetooth Keyboard
5. Click on Add new wireless device
6. Press the pairing device on the keyboard
7. Bluetooth keyboard will be detected
8. Follow the onscreen instructions

Hope this helps, Tried it several times and it works perfectly

Try updating the driver if drivers are curropted, also check to reset button which is on usb dongle to synchronize, which may solve your problem.

If there is no light on the Bluetooth keyboard it means there is a problem with it.

If the Bluetooth keyboard is not responding try to do the following:

1. Change batteries
2. Go to control panel
3. Click Bluetooth Icon
4. Delete the Bluetooth Keyboard
5. Click on Add new wireless device
6. Press the pairing device on the keyboard
7. Bluetooth keyboard will be detected
8. Follow the onscreen instructions

Hope this helps, Tried it several times and it works perfectly

Hello

Some wireless keyboards and mices have a button that enables the locating signal of the device, this button when pressed locates the receiver and initiate a pairing with the host. Look below you keyboard and mouse, and if your keyboard is a Bluetooth device, then check in your computer if the bluetooth is enabled and drivers are installed.

good luck