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Noise and movement when spinning

Hi there, Just installed the machine and was operating it for the first time. When it began spinning it lurched violently and continued to make a clattering noise and moving forward out of it's space in the kitchen.
Is this something I could fix myself?
Thanks, Alan S.

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If this is your first time using the machine you may have inadvertently left the shipping bolts installed. The symptoms you described are indicative to a few trouble calls I have experienced with the violent shaking, vibration and movement of a washer having the shipping bolts left in them. Most washers have them installed to prevent the drum from banging around during transport. Most washers have them installed somewhere along the back of the unit. Some washers, however, have a shipping pin installed in the bottom. It is hard for me to determine without knowing the make and model of the washer. Refer to your owners manual to see if this may be the case. If you have only attempted to use the machine once, you should have not any issues to worry about. Prolonged use, however will cause damage to the washer and may not be covered under a warranty or service plan.

Another cause could be improper leveling of the washer. The unit should read level front-to-back and side-to-side. Most leveling problems are easily corrected by the simple adjustment of the feet. Again, refer to your owner's manual and it should give you guidance under the Installation section.

I hope this information may be helpful to you. If you have any further comments or questions, please post back and I will hopefully be able to lead you in the right direction.

Posted on Jan 14, 2008

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Another non electrical issue may be how you load the machine or even what you have loaded it with!
Some fabrics hold water and are very dense as a result. These have to be flung out by centrifugal forces to be stuck against the inside of the drum.
Obviously it is going to take a little time for the spinning force to act on a stationary heavy object so there tends to be some violent agitation of the contents before the centrifugal forces take over.
Even if you have removed your transit bolts then this can happen on small loads. If it is still happening I suggest waiting to make sure you have a full load of washing where the agitation is minimised or cut out completely.

Posted on Jan 14, 2008


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