Question about Apple iPod MA446LL/A MP3 Player

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Computer says device has malfunctioned

Hi when i plug in my 30gb white 5th gen ipod the pc tells me the device has malfunctioned then when i go into the settings its not recognised the device at all. its only gone like this since i updated my itunes ive tried all the reset stuff etc what else can i do???????

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Re: computer says device has malfunctioned

Get a new cable if everything else works that is your problem
Usually, unplugging, replugging it and then rebooting solves the problem.

your other options are a driver issue..either with the ipod drivers, itunes, or the USB drivers for your computer itself. since your ipod video and psp work fine, you can rule out USB drivers, but that doesn't rule out additional driver problems.

the other option is there's some kind of failure with your ipod..and sometimes if a device starts drawing power before doing any kind of communication with the computer (like when my rockbox-hacked ipod goes into charge only mode) then windows will assume there's a hardwire issue. the best way to determine if it's an issue with your ipods are take them to another computer and see if they work. if they work fine...try uninstalling and reinstalling itunes (back up your music and database) and see if that solves the problem. if none of that solves it and you know the ipod shuffles are good..then your system has suffered from the mysterious driver failure that's plagued a lot of systems. and generally the only real solution is to reinstall windows from scratch.

Posted on Jan 14, 2008

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