Problem with Sony BRAVIA KDL-32S2000 32 in. HDTV LCD Television

part of the picture is being cut off, how do i

When the TV is turned onto any HD channels part of the picture is cut off at the top of the screen and at the bottom. So when I am watching sports the score is completely cut off or I can only see half of it. The TV is only two years old, what can I do?

Posted by avatar on Nov 27, 2009

Solutions (2)

Best Solution

Just called Sony about this same problem...taking your CABLE BOX remote, push the # key on the bottom right of the remote (it also says HD Zoom on mine). You can cycle through 4 or 5 zoom options...make sure you are on an HD channel to see the changes. :)

  • By Author imageerikac Dec 30, 2009

    • By avatarBOB R Nov 08, 2011
    • FOR DISH CUSTOMERS, USE THE " * /FORMAT" KEY. PUSH THE KEY TILL THE PICTURE IS CORRECT

How are you getting HD picture to the TV..?

Ensure that if sky HD for example, the SKY HD output settings are set to 16:9 aspect ratio.

Also check the Auto format option and others inside the sceren menu menu are set and that the 4:3 option is set to default.

Attempt to use the screen aspect ratio button on TV remote also (box with arros pointing out of top,bottom and both side)., however, i belive whilst in HDMI input this button doesn't function.

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