Question about HP Officejet J5780 All-In-One InkJet Printer

2 Answers

"Insert right cartridge" J5780

Hi
My printer will not work until the 'right cartridge is inserted' (but it already is!) I have tried taking it out, putting a new one in, replacing it etc, nothing works. Any ideas?
Thanks in advance

Posted by on

  • boblong Jan 17, 2008

    Yes same problem with HP Officejet 6110

    Insert right cartridge message but cartridge is installed.



    Noticed two identical broken black plastic tabs below print heads approx 1/4"x1/16"x1/16"


×

Ad

2 Answers

I put a brand new cartridge in and it didn't fix the insert right cartridge error message.

I have a feeling those little broken off black pieces of plastic may have something to do with the problem.

I never did like the way that if you left the cartridge latch open and the machine automatically returned the print cartridges to the right side rest position that there was nasty parts grinding sounds.

Posted on Feb 16, 2008

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 55 Answers

U better check the catridges first specially black catridge,or get it tested on any other printer,but before that wipe the back side circuit section of the catridge with a tissue paper,n try,if the catridge is ok then the catride unit is has to be replaced
thnx N

Posted on Feb 15, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brother printer MFC 7440 N says to replace toner and I already did


Did you insert a brand new toner cartridge or refill only, if you insert a brand new they read your toner cartridge, if you insert a refill toner cartridge, first you need to reset the toner cartridge, i think in the right side, or left please switch and back to normal position.

Aug 16, 2014 | Brother MFC-7440N Laser Printer

1 Answer

My x5495 black and color cartridges are not printing. they have ink in them, but will not print. have cleaned cartridges and still will not work.


Try this approach:
  1. When you're on Copy mode, press the Menu button on the printer operator panel.
  2. Press left/right button until Tools is selected on the screen.
  3. Press check.
  4. Choose Maintenance.
  5. Press left/right button until Clean Cartridges is selected on the screen.
  6. Press check.
Your printer will then print a test page forcing ink through the cartridge nozzles and clean them. After the page is printed, try to print your document/file again to verify if problem is resolved.
You may also try to reseat the cartridges by removing both cartridges from your printer > close the printer cover > unplug/re-plug the printer into the power source to reset it > when the printer turns on, firmly re-insert the cartridges. Try to print again.
If that doesn't help, try to insert different known working cartridges.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 29, 2011 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

How do I clean the printer head on ly HP J5780 all in one


Hello thanks for using Fixya
In
HP Officejet J5780 All-In-One InkJet Printer cleaning the cartridge is not difficult, but it is important to use the appropriate technique. The things you need is "Cotton swabs" & "Distilled water"
Now follow this procedure
  • Open the front door of the printer, located below the scanner lid, by swinging it down. The print cartridges will move to a position where they can be accessed
  • Unplug the printer to prevent the cartridge dock from moving away from the center of the printer. Press an ink cartridge down until you feel a "click" then pull it out of the dock.
  • Dip a cotton swab in distilled water and use it to clean any built-up ink from the metal contacts on the ink cartridge and from the area around the ink nozzle. Avoid touching the nozzle itself, which is located in the center of the bottom of the cartridge. Discard the cotton swab if it becomes dirty, and use another to continue cleaning. Keep cleaning until the ink cartridge is no longer dirty, then set the ink cartridge aside.
  • Remove the second ink cartridge and repeat the cleaning process. Set both cartridges aside until they are completely dry
  • Replace an ink cartridge by holding it slightly below the dock, then pushing it up and in until it snaps into place. Do the same with the second cartridge. The black cartridge is inserted into the right slot on the dock, while the color cartridge is inserted into the left slot.
  • Close the front door of the printer, plug the printer back in, and turn it on.

I hope this solution will helpful 4 u
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

Jan 26, 2011 | HP Officejet J5780 All-In-One InkJet...

1 Answer

I just changed my black cartridge and the printing


Dip the bottom of the cartridge in some hot water. This should open the head so the ink can flow out freely. Once the ink is flowing into the water remove and dry the whole cartridge. Insert into printer and print.



Good Luck

Jul 20, 2010 | HP Officejet J5780 All-In-One InkJet...

1 Answer

The off and on button is on but the screen says it is shutting down, but it will not shut down or let me go on to another stage. I have pluggged and unplugged it. It still comes back to shutting down mode


Hi

Try resetting the printer, follow below steps

Power Drain:

  • Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
  • Press and hold the Power button for 60 seconds.
  • Connect the cable and turn ON the printer.

Partial Reset

  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.

Semi-Full reset


  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.

Regards,
Rizwan

Jan 27, 2010 | HP Officejet J5780 All-In-One InkJet...

2 Answers

I insert a new print cartridge and align it as asked. But the printer says it won't align. I have an HP officejet J5780 all in one. Thanks.


Several Steps to take.
If all else fails try a new or different cartridge before you get too carried away looking at the printer for the problem.
1. Turn off the printer and unplug it from the power source for approx. 30 seconds (some units take this long to bleed the power out of the unit).
2. Plug in the printer and step thru the start up procedure (turn it on what ever - not the set up program).
3. Retry the cartridge alignment procedure.
4. If alignment still fails verify that the cartridge electrical contacts are clean and the jet opening is not blocked.
5. Reinstall after cleaning and checking.

Aug 21, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Printer say, Cartridge Error: remove and re-insert cartridge on left. How do I do this?(where on left


When you open the cover the inks come to the center, the color one, the one on the left side has a problem.

Jul 23, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Blinking lights


Hi

Lets try all factory resets, that will resolve this issue.

PARTIAL RESET:-
Unplug the printer power cable while its ON, press and hold # and 3 button and connect the Power cord while holding.Wait until the ON light flashes, then release the buttons.
If it didn't work try next reset.

SEMI_FULL RESET:-
Remove the ink cartridges, Unplug the printer power cable while its ON, press and hold # and 6 button and connect the Power cord while holding.Wait until the ON light flashes,or wait for 20 seconds,hen release the button.If the printer goes off don't worry release the button and Push the ON button.If it didn't work try next reset.

FULL NVM RESET:-
Take out the ink cartridges. Turn the printer OFF. Unplug the power cable from the back of the printer and from the wall outlet. Press # and 9 simultaneously and while holding # and 9 insert the power cable. Then release the button and turn the printer ON.

If you still have the same problem, printer needs to be serviced.

Thanks
Rizwan
rizwan84tx@gmail.com

Dec 07, 2008 | HP Officejet J5780 All-In-One InkJet...

1 Answer

How do I insert a new cartridge in the j5780


Hi - You can download the manual from the link underlined in blue below:

j57803b6afeb.jpg

Other info here.

Please take a moment to rate this solution & let us know if the information given was useful to you - Good Luck!

Informatica

Aug 29, 2008 | HP Officejet J5780 All-In-One InkJet...

2 Answers

Error check ink cartridge


Hi ,

As per the information provided by you it seems to be a hardware issue however u cvan try these steps .

Steps >

Take out the ink cartridges from the printer > without turning off the printer unplug the power cord > press # and 6 key together , now without releasing the keys plug in the power cord .

keep on holding the keys down until the machine turns off automatically .

after the unit turns on again it would do the allignment give a msg for insert ink cartridges . insert the cartridges at that time . and see how it works out .


Thanks
MAC.

May 24, 2008 | HP OfficeJet 6210 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet J5780 All-In-One InkJet Printer Logo

373 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Ben Johnson

Level 3 Expert

685 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...