Question about Brother MFC 4800 All-In-One Laser Printer
Please help me to endeavor to scan an item
Look to the left side of the flatbed glass for a thin strip of glass by itself. When you scan from the glass, the document stays put and the sensor moves across the document. When you scan from the feeder, the sensor stays in that glass strip and the document moves across the sensor. See what I mean? I would check the small feeder glass for dirt or scratches from staples or other flotsam. Also not a bad idea to blow out the feeder path with some compressed air to ensure the documents is handled smoothly. Hope this helps!
Posted on Nov 11, 2009
My guess is a driver problem. I'm assuming you can print to it, so you know the USB connection is good. And you can make a copy (I assume), so you know the scanner mechanism and its connection with the rest of the machine works.
The scanner driver is separate from the printer driver. It's entirely possible to install and use the printer without having loaded the scanner driver. Best bet is to unplug the unit from your computer, then uninstall it completely from Windows. There may be an Uninstall program listed under Brother in your Start menu...All Programs... Or go to Start...Settings...Control Panel (or however your version of Windows get there) and open your Scanners and Cameras folder. If you find the Brother machine in there, Select it and click Remove. Do the same in the Printers folder.
Don't plug your machine back in until you have reinstalled the drivers. Go to www.brother-usa.com, and in the Service & Support box on the right, click Downloads. That will take you to a page where you'll select Multi-Function as your Product Group, then the model.
You'll get two lists of links. Forget Manuals, look at Drivers on the right.
Under Type of Software, click ALL. Select your OS.
Look for Setup.exe in the main directory, or you may need to browse folders labeled with different language abbreviations to find it.
Start the installation, and don't plug your USB cable in until the computer tells you to. it will install the printer first, then return to install the scanner. It may require you to restart Windows more than once. Sorry.
Once you've suffered through all that it should be fine.
Posted on Dec 24, 2009
Found this on the web. Hope it helps. If you find this helpful, pls rate me.
I have one last suggestion, which is to re-install the TWAIN components which are often the cause of scanner software not working properly. Please follow this article, http://support.microsoft.com/kb/212606
but skip step 5 since that step is related to Microsoft software that you are not working with. Before applying the steps in this article, I would like you to uninstall the Brother software, and then re-install it after you have gone through the steps in the article I linked to above.
pls rate me
Posted on Feb 26, 2010
Yes this is possible. Depending on the type of installation that has been done on the computer, you can even scan documents to your computer as a network scanner.
You can check and see if all the features have been installed on your computer. Click on start, all programs, and look for the folder called brother. If you can find brother you can look for the sub category for Conrtrol Center. From Control Center you can scan by clicking on one of the icons. Like file or image.
If none of this is installed, get your installation disk and install the software, you can do a network installation or a Local (USB) installation.
If you decide to do a Local installtion remember to only plug in the USB cable when promted to.
If you decide to do a network installation, the machine should already be installed on the network, which I assume it is since its being used as a network Printer.
Please let me know if any of this info was usefull, and if you require more info about this.
Posted on Apr 12, 2010
SOURCE: How do I scan?
No problem all the way from Wales UK for you.
I have put a PDF files on my website for you to download.
Just click on the links it will download for you.
It got all you need to know in this file.
You can read it on site and print it strait off the website or save it to your PC then print it out.
Click LINK= http://www.4all2sell.com/pdf/Brother-MFC-490CW-Manual.pdf
You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Apr 26, 2010
i had the same issue - was previously able to scan to a number of different formats, then switched modems, providers and then only the scan to ftp option came up.
took me about an hour to figure out the solution, but now it works
for windows users: * go to your control panel * go to the scanners & cameras section * your printer/scanner should show up here * right click on it and select 'properties' * select the network settings tab and then -- enter in the correct ip address here OR -- specify your machine by name (enter in name here)
hope this helps!
Posted on Jun 21, 2011
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