Saeco Vienna De Luxe Espresso Machine Logo
Posted on Nov 26, 2009
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Saeco vienna deluxe makes a weird grinding noise when turn on. sounds like its in slow motion. seems like the brew group is worn out and wont go back into place can this be the problem that it needs a new brew group?

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Ernest R

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  • Master 1,618 Answers
  • Posted on Nov 26, 2009
Ernest R
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Joined: Feb 26, 2009
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The red oring on the brew unit needs to be replaced or lubed as does the track on the unit it needs to be cleaned of coffee grounds and lubed.

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Saeco Vienna Machine - no coffee at all or very watery coffee/liquid pucks

Your machine needs dealer service. Either the brew group needs replacing or all the O-rings need replacing. The reason the grounds are wet is because water is forcing by the worn seals. These machines need dealer service every 6 to 9 months, and of course they don't tell you that when you buy them.

https://www.google.com/search?q=Saeco+Vienna+Machine+watery+pucks

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Hi, my saeco vienna plus has wet coffee grinds. When I went to empty them out it was like a water and coffee grind mixture.

I am not familiar with this problem. It would seem that the brewgroup does not function correctly.
Take the brewgroup out and clean it carefully. Inside you will see several more or less vertical grooves in which the mechanism does its work. Put some vaseline into these grooves, sothat it moves more easily. Mind: ONLY vaseline is allowed! This may help. It is a good idea to do this at regular intervals anyway. Good luck!
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If you have the Delux or Digital there are 2 knobs in the bean hopper. Turn the small knob back 1 mark and see if that will help.
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Saeco Vienna delux

The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place -Turn on the machine and close the service door. The brew group will automatically go back into place.
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sounds like you inserted the brew group wrong.
if stuck it can be sometimes a hassle to get it out.
ok try these options.
Turn on ,off and on again see if that straightens the brew group out. If not open the door and try to push the knob of the brew group, push it inward and than pull it out . Make sure you try it first with power off. If this does not work pull on the moment you power the machine on.
Let me know what happens. We'll fix it
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Could be a number of reasons. If you "hear" the brew group moving in one direction, stop and then move again, then the microswitches are o.k. If the sound of the movement is low and/or slow ( slower that normal), the CPU/power board may be bad and needs to be replace. If the movement is as before (same sound and movement) but not lining up, perhaps the brew drive motor is bad.
To remedy this situation, an authorized SAECO Service Center would have to open your machine and replace damaged components. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : [email protected]

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