Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

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HELP!!!! Trying to scan to edit & have had this machine for 2 years when I tried it came back...Install OCR soft ware... I dont have disk anymore..What to do I have a dead line!!! AUGHHHH

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Re: HELP!!!!

Hi Kiki4me,

Try this location ....Tabs indicate driver and software (fax) which may also contain the OCR package...I hope). I assume you are on XP platform but you cna select other OS if necessary from this page and download correct version that you need.

Good luck

Posted on Jan 14, 2008

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The lexmark x2650 doesn't have the OCR software in it. I try to scan a document and edit it but can't because no OCR software included

To scan documents for editing and saving as PDF file, you will need to install the Lexmark OCR scan software on your computer. The Lexmark scan software (no downloadable version) is only available on the installation disc that came with your printer. If you lost the disc, please contact Lexmark Technical Support Center for assistance.

To install the OCR scan software from the printer installation CD:

  1. Insert CD into the CD-ROM drive. If the installation screen open, click Cancel.
  2. Double-click on My Computer / Computer.
  3. Right-click on Lexmark XXXX CD and select Open.
  4. Double-click on OCR.
  5. Double-click on Setup.exe to install the OCR software. Your operating system will then determine the language in which it is installed.

Mar 05, 2012 | Lexmark X2650 All-In-One InkJet Printer

1 Answer

OCR doesn't work with WINDOWS 7 and my Lexmark X5650es printer

Try this approach:1. Uninstall your existing printer driver. On your computer, go to Start menu > Programs > Lexmark X5600 Series folder > Tools > Uninstall. After the uninstall process, reboot your pc when prompted.2. When your pc turns on, check if your Windows 7 is running on 32-bit or 64-bit operating system. On your computer, go to Start menu > right-click on Computer > click on Properties. Take note of the System Type.3. Use the link below to download and re-install the corresponding printer driver for your operating system:- Lexmark X5650 Printer Driver for Windows 7 32-bit- Lexmark X5650 Printer Driver for Windows 7 64-bitSimply follow the instructions on your computer screen to complete the installation.4. To re-install the Lexmark OCR scan software, insert the printer software installation CD in your pc CD-ROM drive.5. Click on Install > Install Additional Software > select the Lexmark OCR Scan Software > continue with normal installation steps.
Then try to create a PDF or Scan and Edit text (OCR) to verify that the problem is fixed.
If that doesn't help, please contact Lexmark Technical Support Center at 1-800-539-6275 for additional assistance.

Feb 13, 2012 | Lexmark X Printers & Copiers

1 Answer

I can't scan a document and convert to a PDF file. Do I need to install OCR software and if so how do I do it?

To scan documents for editing and converting it to a PDF file, you will need to install the Lexmark OCR scan software. It is available in the installation disk that came with your Lexmark printer (not available for online download). Just insert the disk into your computer and execute the install application. If you don't have the disk, please contact Lexmark technical support for assistance. Thanks.

Dec 02, 2010 | Lexmark X4650 InkJet Printer

4 Answers

I can't scan on my lexmark printer model x5650. When I scan a document it gives me the message " Install the OCR from the OCR folder". I can't find the OCR folder in my computer. What should I do".

The Lexmark OCR scan software is available in the installation disk that came with the printer. You can explore the installation disk and look for the Abby setup application in the OCR folder (for Windows). For Mac OS, right-click on the Install icon and choose Show Package Contents. Open Contents folder > open Package folder and manually install the Abby Finereader application.
However, if you don't have the installation disk, contact Lexmark technical support. Thanks.

Sep 30, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I have a Dell 924 aio want to scan to "microsoft word" (default is Microsoft paint) i need an "ocr" disk ?? can you help so I can scan to Microsoft word thank you. brian

OCR stands for "optical character recognition." It is the software your scanner uses to convert a scanned image into a text file. In order to scan into Word or Notepad or any other program where you can edit text, you will need OCR software.

If your Dell 924 can use OCR, this software should be included on the CD that came with your printer. Insert the CD and run Setup or try to find a folder labeled OCR. If you can't find any OCR files on your installation disk then check the Dell website:

Jun 20, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Scanning - edit text

The scan software(OCR) can only be installed using the installation cd that came with your printer. It's not available for download since it's a big file. If you have the installation cd, just insert it in your computer to install the software. If you don't have or you lost it, I advise you to contact Lexmark at 1-800-LEXMARK(1-800-539-6275). They will be able to send you one for free. If you need more assistance, leave a comment and I'll get back to it. Thanks.

Apr 23, 2010 | Lexmark All-in-One Printer with PictBridge

1 Answer

I am trying to scan and edit a document but i get the message "Install the OCR directory from your CD to be able to do this. I have no CD for this. I have a Dell AIO 922 Printer

You must have OCR installed to OCR. It's OCR...optical character recognition. You can't edit an image. It must be transformed into text. That's what OCR program does.
Google for your printed/scanner and download the proper software and install it. Dell provides the software online for free, but will charge you if you order a CD.

Nov 12, 2009 | Lexmark X1270 All-In-One InkJet Printer

2 Answers

HP All-in-One Can't scan without printing

There is an OCR reader in the programs included with the install disk. This OCR will break down your entire document for editing. If you don't have the disk, it very simple to get all the software from the site.

Sep 08, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Every time i scan a document i'm told i need the ocr software on my disk to edit the document. the disk tells me there is a problem. how can i scan and edit a document?

You have set the machine configuration up wrong You can save the docements in a .doc format and can use Word to modify them If you have scanned them in OCR you have created yourself a nightmare as all of the margins etc will be out I would un-install your scanner and re-install the software taking care of which boxes I was ticking Do not go for an automatic installation as it will put in stuff you will never use

Jun 07, 2009 | Lexmark X7350 All-In-One InkJet Printer

2 Answers

OCR application error with the Dell ALL in ONE

OCR is a software provided by Dell to convert a scanned document to editable text(word) document. If you scan without OCR software, printer will scan it as a Picture and you can not edit it.

Now here is your answer.
When you install Printer CD, it also install OCR software (Abbyy Fine reader) along with it.
You might have uninstalled the printer drivers and reinstalled them by downloading it from Dell support site.
I must tell you that Downloaded drivers from Dell site DOES NOT contain OCR software.

1. You can download free trial version(15 days) from
Click here to download

2. If any of your friend or relative have printer listed below then you can use the same CD to install the OCR software.
List: Dell 924, Dell 926, Dell 928, Dell 944, Dell 946, Dell 948, Dell 964, Dell 966, Dell 968.

location on Disc:

3. You can scan using MS Paint.
Click on Start > All Programms > Acccessories > Paint
Click on "File" on Top left corner.
Click on "From scanners and cameras"
Click on "Scan"

It should be able to scan.

4. If you want to use Dell All In One Center.
You can disable OCR option for scanning and it will scan as an image.

Open Dell All in one center.
Click on Advanced scan options Under scan,
Uncheck "Use OCR software".
Click OK and try to scan again using Dell All In One center or using the printer operator panel.

Please revert for any further assistance.

Nov 05, 2008 | Dell 924 All-in-One InkJet Printer

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