Question about Motorola Mobility RAZR V3

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Screens won't display anything.

Hi.  My phone is about 3 months old and my front and inside displays just stopped working tonight.  I can receive calls in and make calls out, but can't see a thing on the screens.  HELP!

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Re: Screens won't display anything.

Open up the back panel and take the battery out of the back. Check to see if there is a red dot, if there is, then it's water damage and then you won't be able to send the phone out for warranty. If there isn't any water damage, then I suggest you contact your service provider and let them know what happened. As long as there are no major damages to the phone (like it looks like a dog has been chewing on it, or it's been dropped one too many times) then it should be okay for you to warranty it out and you'll get a new one for free. If there are important things that were in your phoen and you can't see anymore, I don't think that you would be able to get these back, unfortunately. But normally, stores have a one year manufacturer warranty, and so at least this would save you money and you wouldn't have to spend $200 for a new phone, you know what I mean? I hope that this was helpful for you, take care! =)

Posted on Jan 14, 2008

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