Hi, I've had this drive (actually the 500gb one) since June 07. I have lots important home movies on it and all of my business photo's that I have not had time to back up to cd.(kicking myself now) This drive will recognize on the computer, but it take a long time to finally boot up and when I try to access the E drive file, it either will show the files but not let me copy them or it stalls. The red light is constant and it makes this awful spinning clicking sound. The best way to describe the noise it is if you put a cd into a drive, and as the cd spins, try and hold it down with your finger and that is the noise I'm getting. After a repetitive 2 min of that, it sounds like a little ball is dropping and bouncing within. It pauses shortly after, then starts all over again.
Does anyone know what's going on. Maybe my files are recoverable since I can access them.. in a way. Any help would be great! (oh, and are there any recommendations on data recovery companies?)
There are some freeware that can recover data from problematic disks (like yours), formatted disks, repartitioned disks etc. since you said that the disk is recognized by the computer. You can try Disk Doctor NTFS, Recover My Files, etc. You may not be able to get all the files (depending on the problem of the disk which seems to be a spindle and platter problem), but at least you would be able to recover some.
I recovered a server recently just using one of these softwares.
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First, connect the hard drive to the computer. Go to the search bar in the top right and search: Disk Utility. Then select your hard drive (not a subsection, the actual hard drive). go to the First Aid tab, and click "repair disk".
If this does not fix it, then I am afraid that your drive is dead.You may have abused the product in some way (dropped it, dropped it while it was on, bumped it, didn't drag the drive to the trash can, etc).
One of the problems with Disk Drives is their propensity to fail due to manual shock. I suspect that the shock caused the read/write heads to break or misalign causing the noise when power is applied to the drive. As you know those heads fly about 2 microns above the platters supported by the air flow generated by the spin. When the drive is turned off the heads are auto retracted to the center of the disk where they come to rest as the disk spins down. If the disk is dropped from more than a foot, the heads strike the disk and bounce.If the heads are not active, they may bend or **** to the left or right. When you activate the drive, the heads may scrape the surface causing more damage. There are recovery businesses out there that charge a lot for their services. What they have to do is take your drive apart and install the platter(s) in another good like drive and try and write the data else where.
If the data is important, then a good rule of thumb is to always have two sources, such as two like drives and write the data to the two drives just in case.
If you have dropped it, most likely the hard disk is damaged, especially if it makes clicking noises..
The case is probably screwed together, but the screws are hidden with plastic covers or under a label.
If you are able to remove the hard drive you can connect the hard drive to an USB hard drive adapter and conect it to a working computer's USB port. It will see it as an external hard drive, if the hard drive is OK you can view and open the folders and files.
You can also connect the hard drive to a desktop PC as a slave drive if the PC's BIOS can support a hard drive of 500Gb.
If you are desparate to recover data from a damaged hard drive, there are companies that can recover data from these drives BUT it will cost you an arm and a leg for their services.
Hi I am Vortash sorry to say it sounds like you have destroyed the HD , they are really quite delicate and have watch like precision spindles on the drive and the read arm .. An impact such as dropping them usually destroys these spindles and the hard rive is totally useless .
It is doubtful that you will ever be able to read from it again , regards Vortash
That clicking sounds if ever loud enough is one annoying symptoms of failed disc. When it accidentally drop the reader may come off the disc. It sad to say but you may consider to change your hard disc.
Modern hard drive motors can easily become seized after an impact. The only DIY solution I am aware of is the use of a heat gun over the back of the drive motor. The build up of heat within the motor is sometimes enough to free it.
If the drive was running the problem may be due to a phenomenon known as "sticktion" where the drive head is actually stuck to the disc surface. If this is true then you need a data recovery company.
Hi, You can connect external HDD to dz270... BUT you can only play audio & photos through it. It's the limitation of dz270, you can't play video through USB. dz270 cant recognize NTFS filesytem, do a FAT32 partition of 200GB or so. I bought 500GB seagate free agent ... but i couldn't use it with my dz270 to play movies :-). I could have gone for dz290 :-(