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Try removing your hose from the bag housing (pinch retaining ring and pull out) and re-inserting in reverse order. Turn the vacuum on and suck the clog into the bag. This will usually clear a clog from the hose. If the clog is in the power head (base), you can usually access it from the top side of the swivel neck or the orange access door on the bottom of the chassis.
The Renaissance and a few other models require a series of steps in troubleshooting, done in specific order, to diagnose the problem. The vacuum, hose, wands, and power nozzle need to be taken to an authorized Aerus Electrolux shop for this. The service manual is only available to the service techs, and franchise owner.
If these steps aren't followed, additional problems may result.
Things you can check include:
1. Afterfilter. This is located beneath the on-board tools. Open the access door to the tool holder by pressing latch at front of door. Squeeze clips at the front of the tray and lift to remove. If the filter is dirty, replace it. Turn vacuum on and see if it works.
2. Check for clogs in hose, wands, and power nozzle.
Disconnect hose, hold one end up, and drop a coin in. Lift end of hose so that the coin drops out. If it doesn't there's a clog that needs cleared. You may be able to do this by attaching the hose to the blower hole, placing the other end into intake and holding it there, and turning on the vacuum. If this doesn't work, it will need to be taken to the Aerus shop for clearing.
Visually check wands for a clog. A clog in the wands can be cleared with a broom stick or similar item.
Visually check the power nozzle from the bottom and the wand connection. If no clog is seen, try dropping a coin into the wand connection and seeing if it drops through. A clog here can be cleared using a wooden spoon handle or similar blunt stick.
Yes. A clog will cause the motor to work harder resulting in a higher pitch. To prevent the motor from burning out the clog needs cleared ASAP.
This could be something as simple as cleaning the filter, but it could also be a blockage in the hose. This will be more difficult to clear, but if you can attach the handle end of the hose to the vacuum and turn it on, it may clear it. If not, you'll probably need to take it to a repair shop.
First, complete detach the hose from the machine. Drop a small coin through the hose to ensure that's where the clog is. If the coin doesn't go through, connect wrong end of hose to the intake and turn vacuum on. This should loosen the clog and possibly clear it completely. If not use an air hose or shop vacuum exhaust to blow the clog out. Borrow one if necessary.
Check inside intake for a clog between hole and filter. If it's clear, check the tube in the power head. Because of the bend there, it's a good (bad?) spot for clogs. This can usually be cleared by using the hose with a nozzle to vacuum it out. Or try needle nose pliers to grasp and pull out.
It sounds like the vacuum is clogged, probably the hose. You'll need to remove the hose from the vacuum and use a vacuum with a blower, or an air pressure gun, to clear it. Do so from the tank side of the hose. You can also try placing the nozzle end of the hose to the tank and turning it on. This reverses the flow through the hose and may be enough to clear it.
Also, check the power nozzle where the hose attaches to it. There may be a clog there.
It's more likely there's a clog in the hose somewhere, possibly where it connects to the power nozzle. Detach hose and check the PN.
If there's no clog in the PN, detach hose completely from machine and try to drop a marble or coin through the hose. If it doesn't fall through, there's a clog that needs removed/cleared. Hold PN end of hose tightly to tank of vacuum and turn on. That may be enough to **** the clog through. If not, use a canister or shop vacuum to blow the clog out.
It sounds like your vacuum overheated due to the clog. This is a protection feature most vacuum cleaners have to prevent the vacuums motor from burning out due to a lack of air flow. The safety switch will activate and shut the machine off for a short period of time until the motor has cooled.
You should remove the clog from the vacuum, and make sure that your filters are clean. This model has a hidden filter directly underneath of the bagless dirt cup in a black tray that says "PULL". Pull this tray out, inspect the filter, and if dirty rinse under water until clean. Make sure that the filter is completely dry before reinstalling and using the vacuum cleaner again.
After inspecting all of the filters and removing the clog, let the vacuum cool down (usually just a few hours) and try to turn it on again. When you turn it on, remove the attachment hose and make sure that you have suction from the hose. When putting the attachment hose back down into the floor section of the vacuum, listen to see if you hear a change in the noise the motor makes. If you hear a higher pitched squeeling noise, this indicates that there may be a clog in the lower section of the vacuum as well. If the noise is the same then you should be ok.
If the vacuum continues to shut itself off, then either the clog has not been completely removed, or the safety thermal switch inside may now be faulty, and only at this point should you take your machine into a repair store.
Hi! Low suction, poor pickup, or no suction may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor or a reduction in the spinning action in the Dirt Container, check for clogs. Unplug cleaner from electrical outlet. Empty Dirt Container. Check Upper Tank and Louvers for build up or clogs. Check to make sure Louvers are installed correctly. To unlock the Louvers, grasp the rim and turn toward the left. Pull straight down to remove. If the Louvers are missing or not locked into place, check and clear the tube in the center of the Dirt Container. Remove the Twist ‘n Snap Hose from the vacuum by turning to the left. Check the Suction Inlet, Hose and Hose Wand for clogs. Remove any clogs from the hose using a long, narrow object. Check the Foot Hose for clogs. If needed, remove the screw attaching the Hose Wand Base to the vacuum. Straighten the Foot Hose and unclog with a long, narrow object. If the clog persists, then check the Rotating Floor Brush the Air Passageway for obstructions. Please do rate this solution as FixYa and revert for further assistance. Thanks Rylee
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