Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC
When I removed virus in my computer, I found few of my files missing. I tried to upgrade the os with the same CD I upgraded (or repaired) earlier. Instead of upgrading, the cd asked for SP 2 and when I was unable to provide the same, the system automatically created a second OS and prompting me to boot from one of the OS. Further the system has become slow. Kindly help how to remove the unwanted, incomplete setup from my PC
Hey sorry about your pc sir..
OK first let me explain to you the problem you are having and the various ways we can solve it ..
ok the reason some of the files were removed is cause they were infected..
The cd you have is windows Xp, but during windows updates you updated with service pack 2, so obiously the system will ask for windpws xp cd with service pack 2,, (MICROSOFT BUGS :( )
now you have a mbr with 2 operating systems. cause the main mbr is non functionaly a secondary oe was created leaving your current file system intact, but with the bad effects of having 2 operating systems on the same partation.. hence slow sloppy behaviour..
we can remove boot sector and rewrite mbr to remove the bad operating system but that would not help the speed..
Here is what i believe is your best solution and the one i recommend..
1.) BURN all your important data to a dvd or cd so you wont loose it
2.) Boot off the the windows xp cd.
3.) delete the entire partation and format the drive(full format)
4.) reinstall windows and drivers and software..
NB.. when windows ask if you want to repair select no and install a fres copy,, when it ask if you want to leve the file system intact say no, delete the partation, and it will say unpartationed space, hit enter there and select full format..
Posted on Jan 14, 2008
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