Question about Kenmore 63672 Convection/Microwave Oven

1 Answer

Kenmore microwave/convection Tonight the microwave turned itself on in Beverage mode.  We tried to clear it by pressing stop, by opening the door, etc.  Then it said there was a sensor error and to press reset.  This did not work.  I cleaned it (well-used and dirty it was), and tried turning off the circuit to it and turning it back on.  Now it just says F3 and beeps every 90 seconds.  I don't feel comfortable hitting it, people.  Also, it was new 2 1/2 years ago when we remodeled our kitchen; the cabinets surround it above our stove.  Any other advice?  Am I crazy to think a microwave should last longer than this?

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  • kittycatmom Jan 15, 2008

    Hi, thanks for your response. I hope I'm answering you correctly. The model number is 363.6367. In the meantime:
    Last night we turned off the circuit to the microwave overnight. Today, my husband pressed program/reset and the microwave started working just fine. Was that your possible answer too?

  • William Miller
    William Miller May 11, 2010

    Can you post back with the full model number?

    It will be 3 digits, a dot then several more digits like ###.########

    With that information, I can probably tell you what's wrong.

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  • Kenmore Master
  • 9,098 Answers

That's not the full model number, but the 363 prefix tells me it's made by GE.

For GE models, the F3 fault code means a bad or failing keypad, even though yours may be intermittent for now.

Once it fails solidly, you can order a new keypad. It's not too hard a job for the DIYer.

Feel free to contact me directly for tips on doing the job: http://tinyurl.com/yzjozk

You would need the full model number from the tag on the microwave.

You can enter that model number to find helpful exploded views and order parts here: http:///www3.sears.com (the 3 is correct)

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jan 20, 2008

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