Question about Konica Minolta Magicolor 2530 DL Laser Printer

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My magicolor 2530 DL

My printer ate one of our labels. We have been able to get the label out, but it now is smoking. It started with labels, now it is smoking. I think it is going down the wrong road.
Now it says fatal error 24H. Is that bad?

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Hi Condeleeza,

Normally smoke would be caused by label residue being left on the fuser rollers, I am assuming your use of the word label is correct and not a transparency (which is a common jamming source in laser printers) especially when someone mistakenly puts a inkjet transparency through a laser printer or mistakenly puts a clear plastic divider sheet through.
If you are sure all of the original label has come out and there is was no residue left directly on the fuser rollers, and the fact you now have smoke and an error code (which I do not have access to find service codes for Minolta), I suspect the fuser assembly is overheating now which is causing the error message (after probably 10 seconds after switch on from cold). This could mean the temperature sensor monitoring the fuser temp is either not touching the fuser due to label fragment lifting sensor off fuser roller surface or sensor is bent or damaged due to label revolving aorund or subsequent removal efforts.

Take a closer look and see if you can find a stray fragment stuck to a thermocouple sensor wiping against the fuser roller. Failing this then you probably need to send into service and ask for a quote to repair. Be aware that the fuser may have become scratched or otherwise damaged depending upon your label removal techniques....over zealous use of letter openers, nail files and small screwdrivers have destroyed many a good fuser assembly.

Good luck
Kiwi-Mark

Posted on Jan 14, 2008

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