Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

1 Answer

Seagate 500 external hardrive

When i plug it it it says not reconised? can someone tell me y and hw to fix this problem?

i have been using it 4 about a month now with out any problem and suddenly it just stoped working.
i need it to work as alot of data was stored on it can someone please help?

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  • SholVa Jan 14, 2008

    it cant be that beacse i have anther two computers in the house that i have tryed it on ad it is working fine.

    it was working on this one fine to but now has suddenly stoped:(

    i need it to work on this one cse i use tthis one to transer stuf to ohter computers and all my files are on this computer:(

    i also made sure the usb port was working by plugin in mp3 player and that worked fine:)



    could it be i need a new driver or something?if anyone can help me i would be very greatful.

    cheers

    please help thanx

  • SholVa Jan 14, 2008

    Ok i will try this could u tell me how to do that?? i think i knw but want to knw anyway just inace i do something rong and make the problem worse:(



    thanx 4 all ur help so far:)

  • SholVa Jan 14, 2008

    Hey That sounsd like it may work bt the one problem is it did not come wtih any disc to install driver?the first time i used it it just worked? so do u think this will still work?or just make thigs worse if i uninstall?

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It could be that the PCB or the connection within the external casing has a problem.

Try disassembling it and putting the Hard Disk into another external case to see if the disk is okay, if it is then viola! you have your data back.

Posted on Jan 14, 2008

  • 1 more comment 
  • Peter Timbol Jan 14, 2008

    If that was the case, the driver could be corrupted. try uninstalling then reinstalling it.

  • Peter Timbol Jan 14, 2008

    When you plug it in, does Windows XP ask you to install the driver or outright tell you that it is not recognized?



    To uninstall the driver

    - Plug the Device

    - Go to Control Panel

    - Click on System

    - Select the Hardware Tab

    - Click on Device Manager

    - The device will have a ? indicating its status. Right-mouse click on this then select Uninstall.

    - Shutdown your PC. Unplug the device.

    - Restart your PC. Run the Installer that came with your Harddisk. When you have finished installing it, plug in the Harddisk.



    Hope this helps


  • Peter Timbol Jan 14, 2008

    Uninstalling it would allow a new driver to be installed so it would kinda make it a fresh start.

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