Question about Canon PIXMA iP8500 InkJet Photo Printer

1 Answer

Error Message 5C00

Printer won't print. It is flashing orange 4 times. I get the error message 5C00. I replaced two ink cartridges that were empty to see if that would correct the problem but it didn't.

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  • 16 Answers

4 times is usually Automatic print head alignment
Set a sheet of plain paper (A4 or letter) in the ASF.and adjust.

Posted on May 19, 2008

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Related Questions:

1 Answer

What causes orange light to flash 4 times?


It is related to a badly installed or empty print cartridge: http://www.canon.co.uk/support/consumer_products/product_ranges/printers/pixma/error_codes/#1600
1600 - Orange light blinking 4 times Description:

The ink cartridge has run out.
Resolution:
  1. Lift the printer cover up.
  2. Identify the ink cartridge that has run out (the ink cartridge flashes quickly at around 1-second intervals).
  3. Replace the applicable ink cartridge and close the cover.
  4. Press the [Resume/Cancel] button on the device to continue printing.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility using the link at the top of the page.
1660 - Orange light blinking 4 times Description:

The ink cartridge has not been installed correctly.
Resolution:
  1. Lift the printer cover up.
  2. Check that the red lights on the ink cartridges are all turned on.
  3. If no red light is activated on a particular cartridge, check that the cartridge is securely positioned and adjust if necessary.
  4. Also make sure that the orange protective cap has been removed from the bottom of the ink cartridge.
  5. Press the [Resume/Cancel] button on the device to continue printing.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility using the link at the top of the page.

Feb 11, 2016 | Canon PIXMA iP3500 Printer

1 Answer

Error message "to print in color, install the following cartridges:" continually comes up after installing new cartridge.


on ours the cartridges click twice to be fully seated..there are 4 cartridges in this one.. if one is not all the way down, it will error..in extreme cases if all the cartridges are in place..unplug the unit and reboot it..

Jan 19, 2014 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Printer is flashing an alarm and showing a message of "E" and "2"...what does that mean?


Hi-

This is the list of error code

How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE


E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber
full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error


Steps:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting formenu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED
lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing


LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection



Hope this helps!
Good Luck!





Mar 21, 2011 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Printer not working. The light flashes red six times.


Error Condition Indicator Beeps Error
Code Possible Solution Paper Feed / Delivery Orange 2 Remove any paper jammed Paper Jam Orange 3 Remove any paper jammed Ink Out Orange 4 Add Ink BJ Cartridge Misinstalled Orange 5 Re-install cartridge or replace it NO BJ Cartridge Orange 6 Re-install cartridge or replace it BJ Cartridge Error Orange 7 Re-install cartridge or replace it Waste Full warning Orange 8 Waste is almost full , needs service very soon Service Errors Blinks Beeps Error
Code
Possible Solution ROM Error 1 x Orange 10 6100 Try unplugging Printer RAM Error 2 x Orange 10 6300 Try unplugging Printer EEPROM 3 x Orange 10 6800 Try unplugging Printer Home Position 4 x Orange 10 5100 Temperature Sensor 5 x Orange 10 5400 Try unplugging Printer Waste Full 6 x Orange 10 5B00 Needs Service Cartridge OverHeat 7 x Orange 10 5200 Replace the BJ Cartridge(Printhead) Cartridge OverHeat 8 x Orange 10 5200 Replace the BJ Cartridge(Printhead) Cartridge Displaced 9 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Cartridge Displaced 10 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Cartridge Displaced 11 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Other Hardware error 12 x Orange 10 6500 Other Hardware error None None 5910 Needs Service Other Hardware error None None 5C00 Needs Service

Oct 01, 2009 | Canon S400 InkJet Printer

1 Answer

Wont print with all new ink cartridges


If the error message is only "magenta/cyan low", it doesn't cause any error. The low message stays after replacing ink cartridges if they're replaced too early (before they're indicated as actually empty), it doesn't cause the printer to not work.
However, some other problem might be faulty, or there might be another error message. Try emptying printer queue and print from Ink Management -> Menu/set (twice) to check wether the problem is with communication from pc or if the printer actually is unable to print.

May 29, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Problem on a canon 3100


The Power Light Flashes Orange - Error Codes When an error occurs, the power light flashes orange. The number of orange flashes followed by a long green flash indicates the cause of the problem.
Two orange flashes: Out of paper, paper jam, or paper feed error
If no paper is loaded in the auto sheet feeder, or if the paper is not loaded correctly, set the paper correctly and press the Resume button on the printer to continue printing.
Three orange flashes: Paper jam
If paper has jammed in the printer, carefully remove the jam and press the Resume button to continue printing.
Four orange flashes: A tank inside the BJ cartridge (print head) is out of ink
Replace the empty BJ tank and press the Resume button to continue printing.
Five orange flashes: BJ cartridge is not installed properly
Remove and reseat the cartridge correctly. Make sure the orange protective cap and tape have been removed. Make sure the blue locking lever is locked down securely.
Six orange flashes: BJ cartridge (printhead) is not installed
Remove and reseat the cartridge correctly. Make sure the orange protective cap and tape have been removed. Make sure the blue locking lever is locked down securely.
Seven orange flashes: BJ cartridge (printhead) is defective
Remove the BJ cartridge and check that the contacts on the cartridge and cartridge holder are clean. Make sure the orange protective cap and tape have been removed and reinstall the cartridge. If the error occurs again after you resume operation, you may need to replace the BJ cartridge.
Eight orange flashes: Waste ink absorber almost full
The printer has a built-in waste ink absorber to hold the ink that is consumed during print head cleaning. This error indicates that the waste ink absorber is nearly full. Press the Resume button to skip the error so you can continue printing.
The POWER light flashes orange and green alternately: Service error
A service error means the printer requires the attention of a qualified technician. Count the number of flashes. (You may be asked this information.)

Feb 02, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Error Message 22, but can't reset it.


First make sure there isn't any thing keeping the carriage from moving freely, the reset as follows:

How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE


E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 16, 2008 | Canon PIXMA MP150 All-In-One InkJet...

4 Answers

Inaccurate error message


According to Canon's website:

Details Print Friendly Version Issue: ERROR LCD: More than one ink tank of the following color is installed U071
Solution: Replace defective ink tank (MP500 / MP800)

Replacing An Ink Tank Use the following procedure to replace empty ink tanks or when an ink tank error appears.
  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.).

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Press the ink tank's tab (1), then remove it from the slot (2).

    sj403118.jpg

  5. Unpack the ink tank and pull the orange tape off completely in the direction of the arrow and remove the film.

    05sj00141_05_en.jpg

    Note: Tear the orange tape carefully along the dotted line. If the orange tape remains, printing problems may occur.

    05sj00141_06.jpg


    <4> Tape is completely removed.

    <5> Tape remains. Remove the orange protective cap located on the bottom of the ink tank by twisting as shown in the diagram.

    Caution: Do not touch the ink tank contact <6>. Doing so may cause printing problems. Do not squeeze the side of ink tanks as this may cause the ink to leak out. Do not reattach the protective cap once you have removed it.

  6. Insert ink tanks into the print head.

    Note: Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif


  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.

    <8> The ink tanks are not installed properly.


    Note: Click for Ink Tank Lamp indications.

  8. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications
You can check the status of each ink tank according to the way its lamp flashes.
  • On: The printer is ready to print.
  • Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
  • Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
  • Off: An error has occurred and the printer is not ready to print.

Aug 14, 2007 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Ink empty yellow error message even after ink has been replaced


the mechanism on the cariage is faulty. It cannot be repaired by you the user.

Jul 08, 2007 | Brother MFC 420CN All-In-One InkJet...

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