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You may have damaged the Cartridge cradle already, but removing it may also damage the Cartridge cradle. First, inspect the cartridge to make sure there are no plastic clips, etc. blocking the passageway for removing the cartridge. It may take some force, but the cartridge should slide right out. Most HP printer cartridges are similar, if not the same size and shape, so it should come out with ease. You may need to use a flathead screwdriver, taking caution to not break the Cartridge cradle any more than it already may be.
this happened to me and this is how i solved it. take a pair of plyers and grab the cartridge from the sides and pull. it took a couple of tries and it came right out, intact and the printer resumed working properly.
Unfortunately, this is not an easy fix. To replace the ink cartridge holder, you would have to dissasemble the whole Print head/Carriage assembly. The when you put it back together , there are timing factors to be set. With printers so inexpensive, I would opt for a new unit.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
what kind of connectivity you are trying to connect, most connectors comes as a USB cables, this comes as a easy connector that should be no problem at all, pls follow this info...
This document describes the hardware setup for a new printer.
Unpack the printer
Unpack the printer and its peripherals from the box.
Turn the knob on the rear access door of the printer counter-clockwise.
Remove the door.
Push the module back into the printer until it snaps firmly into place. (Do not press the buttons on the ends of the module while replacing it.)
Slide the paper adjuster out as far as it will go.
Flip up the OUT tray so that you can see the IN tray more easily.
Place up to 100 sheets of printer paper face down in the IN tray.
Slide the paper adjusters to fit snugly against the edges of the paper.
Lower the OUT tray.
Turn on the power
Locate the power module for the printer.
Insert the rectangular end of the power supply cord into the power outlet on the back of the printer.
Insert the two-prong end of the cord into an electrical outlet.
Press the POWER button to turn on the printer.
Open the top cover of the printer.
When you open the cover of the printer, the RESUME button will flash until you close the cover.
The printer part that will hold the cartridges (called the cartridge cradle) moves to the center of the printer.
Remove the ink cartridges from the box.
Remove the tape from the cartridges.
Do not touch the copper contacts (on the back of the cartridges) or the ink nozzles (on the bottom of the cartridges).
Lift the cradle latches inside the printer.
Hold the black ink cartridge vertical, with the copper electrical contacts toward the rear of the printer.
Push the black ink cartridge firmly down into the cradle on the right.
Hold the color ink cartridge vertical, with the copper electrical contacts toward the rear of the printer.
Push the color ink cartridge firmly down into the cradle on the left.
Close both latches.
When you push down the latches, you will hear a click and feel resistance.
Close the lid of the printer.
You will hear the sound of the cartridge cradles as they move to the right side of the printer.
Attach the printer
Attach the printer to the computer with a parallel cable or a USB cable.
Print a test page
Turn the printer on and press the RESUME button to print a test page.
If the RESUME light continues to flash, press it again.
If the printer cable is firmly attached to the printer, then check to be sure that the printer cartridges are seated securely in their cradles.
If the printer cartridges are seated firmly in their cradles, then check for any tape or packing material that you may have left inside the printer or on the cartridges.
If you press the RESUME button for too long, you may print several test pages unnecessarily.
They would rather you buy a new one. You may try try following number, it to is Dell repair. *For prices and availability on spare parts for this system call 1-800-357-3355.
It is a critical piece that is broken.
Let me know what happens.
Here is what HP suggests:
The top access door on the printer may be open, or there may be something wrong with the print cartridge.
1. Check to ensure that the top access door is firmly closed.
2. If the light continues to blink, open the top access door. When the top access door is opened, the print cradle moves so the yellow arrow on top of the cradle points to a drawing of a cartridge. Each drawing describes a symptom.
Here is a link to describe the pictures at the top of your printer:
It might be that the cover's tab is broken (the tab is what tells the printer that the cover is closed)