Question about Microsoft Xbox 360 Console

1 Answer

Disc scratch Is there any indication that the 360 can scratch the disc while inside the machine?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 121 Answers

I have heard that when the xbox 360 when on its side instead of standing up can scratch discs although ive never had that problem. If your 360 is on its side you should stand it up and see if you have the same problem.

Posted on Jan 14, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My xbox keeps saying the disc is unreadable half way through games


the disc is either scratched too much
or
the xbox dvd lense is dirty

if other discs work then it is that specific disk

try cleaning the disc with a micro fibre cloth
start on the inside and rub outwards towards the edge of the disc

you can also buy a lense cleaning kit, you put a solution on a disc and put it in the drive
it should help to clean the laser

goodluck

Apr 19, 2011 | Microsoft Xbox 360 Console

1 Answer

Whats wrong when kinect game disc says game error unreadable disc


I had this problem. your disc may be scratched. There are numerace ways to clear scratched discs. I myself use anti-frizz hair serum to smooth out the scatches and now my disc plays perfectly. Try putting your xbox somewhere it won't pick up vibrations and never move an xbox with a disc inside it

Dec 25, 2010 | Microsoft Video Game Consoles & Games

1 Answer

Mw2 being read as a dvd


check if it scratch...
if it scratch which means you need to buy a new disc
remember it is not advise to move the xbox while the disc is still inside

Jun 06, 2010 | Activision Call of Duty 4: Modern Warfare...

2 Answers

My fifa 10 disc for xbox 360 is unreadable


Well it is mostly a scratched disc problem.I had a problem like this my LEGO star wars complete saga.What I did was I just took it to gamestation BUT make sure you still have the receipt because if you do not have the receipt they will put it through a laser machine which might give it laserburn (Laserburn is worse scratches on the disc)But they use a different machine if you bring your receipt!!!

Apr 24, 2010 | Microsoft Xbox 360 Elite Console

1 Answer

Inserted disc into the xbox 360 elite 120 gb and now the disc has got a deep continous scrached ring around the face of the disc now the xbox 360 will not read the disc so im not able to play on it.


your dropped or tilted your 360 while playing the disc. this happens. there is nothing you can do except return it if you have a reciept for another one or buy another one. if you drop your 360 while its on with a game inside or you tilt it the disc inside will scratch up because of the spinner.

Jan 05, 2010 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Disk unreadable but clean disk not scratached


http://www.youtube.com/watch?v=iOmNtrStDgM
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Jan 03, 2010 | Microsoft Xbox Console

2 Answers

Halo ring on disk.


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.


Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is usually required to repair any scratches or laser burn on discs.

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters or to get scratched discs repaired back to "As Good As New Condition".

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Dec 29, 2009 | Microsoft Xbox 360 Console

3 Answers

Ring scratches on games


Here is an article writen in 2007 (I have also included the Disk replacement plan info located at the bottom)Please rate this a fixya. Microsoft admits scratch problem with Xbox 360 There are many sites on the internet describing a typical Xbox 360 problem: the console scratches game discs. Some users are reporting that the scratches were enough to make their game disc obsolete. There hasn't been much discussion on the fact that the problem exists by consumers, but untill now Microsoft has always somewhat denied the problem and never proposed a solution.
The Dutch television show Kassa, which deals with customer complaints, has been nagging Microsoft about this problem for several weeks, they did tests with Xbox360 setups and filmed (and proofed) that the Xbox360 is indeed responsible for scratching game discs, when not moved, placed on a stable table and under the best possible conditions.
According to the show, the majority of the problems seem to be caused by a TSST drive that is missing parts that stabilize the disc. The problem also seems to be mainly found by consoles produced in December 2006. Estimated is that worldwide nearly 1 to 2 million units are affected.
Thousands of people responded to the show complaining about the same problem and Microsoft simply had to act.
In a press statement the company stated: "As we were not involved with the experiment of Kassa and have little insights in the testing methods, we are not able to respond in detail on the results. It is possible that scratches on discs originate from frequent use. However, we have no indication that the results of the tests from Kassa are a large scale problem.
Of course it is important to us that our customers have the best possible game experience and therefore we take these test results very serious. Xbox owners who think their discs are scratched as reported by Kassa, should contact us. We will investigate the console and when needed repair it so it becomes a full functioning console. We will also inform Xbox owners how they can obtain replacements discs in case they require them."


Disc Replacement Plan Xbox Disc Replacement Program
If, for any reason, you have a damaged Microsoft® Xbox 360™ disc and like to replace it, please review the information below:
THIS PROGRAM IS GOOD ONLY FOR XBOX 360 CONSOLE OWNERS IN COUNTRIES WHERE XBOX 360 IS SOLD AT AUTHORIZED RETAIL LOCATIONS.
This program only applies to games where Microsoft is the publisher, and is subject to availability. To check and see if your game is available for replacement, please review which Microsoft products currently fall under this program here.
You will need to print and complete the program form.
For additional terms and conditions on this policy, please review the Terms and Conditions.
Please allow two weeks for delivery.
Please rate this a fixya

Feb 09, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc ring


While disc scratching is known to occur if you move your XBox360 console from vertical to horizontal position while the disc is spinning or by bumping the console while the disc is spinning, there have also been reports that discs have become scratched when the console has not been moved at all. The official line from Microsoft is: "If you are experiencing scratched discs without moving your console you should contact 1-800-4MYXBOX for warranty support from Microsoft." Unfortunately, Microsoft will not replace your scratched discs for free. Instead, they offer a scratched disc replacement program with a charge of $20 per disc. To take advantage of this program go to the XBox website and search for "XBox Disc Replacement Program".

Apr 15, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

37 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Stormi  Paulk
Stormi Paulk

Level 2 Expert

415 Answers

Stu Morris K

Level 2 Expert

178 Answers

shaun taylor

Level 3 Expert

1527 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...