Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

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Sony Mini camcorder DCR-HC21 problem with LCD and viewfinder. need help ASAP!!

My LCD and viewfinder on the camera do not show any picture. When I touch the screen, I hear sound and the camera is still working, but I get no picture. The camera worked fine 2 days ago, but now it doesn't. If anyone knows how I can fix this I would greatly appreciate it. Thank You Very Much.

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  • Anonymous Jan 14, 2008

    My Sony Handycam DCR-HC42E is not displaying on the view finder but touch screen is working . When I close the view finder the eye piece is working alright.

  • zmasood Apr 27, 2008

    I have the same problem ! LCD monitor not shows any light. Touch screen sound when I touch. May be LCD light gone ! I did not use the camera more than one month, it was in the pack but goes wrong!



    The camcorder is new but now not working. It makes me very heart, repairing possible?/how much it will cost?/how long it will ok after repair?



    Sony is a ruputerd brand right? but how can it be if they dont support properly?

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I have the same problem,i opened the camera, i have taken out the flexible cable, its broken at the hinge...it looks like a bad design of the cable is the reason.

the cable is 1cm in width and at one point when it passes through the
hinge the cable is split into two with .5cm width each. one cable is cut at the pt where it enters the hinge, this cable is stretched to fit into the hinge, guess thats why it broke so soon...

It would be great if some1 can guide on from where and how to get this cable..

Anand

Posted on Mar 11, 2008

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The problem is a bad CCD inside the camera. I have 3 bad ones in my classroom. Sony was providing free service for some of their other models but failed to provide service (recall) on these models. I think it is important to contact Sony at 1-866-703-7669 and ask them why they are not providing support for this model since it has to do with a bad chip inside the camera. Sony should stand behind their consumer products and keep in mind that some people who use the consumer brands also use or recommend the professional brands to organizations like WEVA and others. If they do not support the consumer line products, will they support the more expensive industrial or professional products? Let's go Sony...fix these problems...there are too many of these cameras which have gone bad to say that it is not a CCD problem.

Posted on Jan 29, 2008

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Sony Mini camcorder DCR-HC21 problem with LCD and viewfinder. need help ASAP!!
My LCD and viewfinder on the camera do not show any picture. When I touch the screen, I hear sound and the camera is still working, but I get no picture. The camera worked fine 2 days ago, but now it doesn't. If anyone knows how I can fix this I would greatly appreciate it. Thank You Very Much

Posted on Mar 15, 2010

  • meeran_pk Mar 16, 2010

    My LCD and viewfinder on the camera do not show any picture. When I touch the screen, I hear sound and the camera is still working, but I get no picture. The camera worked fine 2 days ago, but now it doesn't. If anyone knows how I can fix this I would greatly appreciate it. Thank You Very Much.

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I have taken mine apart and one of the flexible circuits is completely broken. It cannot be repaired and a new flexible circuit is needed. I'm going to try the service centres, see if they'll sell one.
I read somewhere else on the interweb that US customers were getting the repair for free.

Posted on Mar 10, 2008

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Posted on Jan 02, 2017

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