Question about Digital Products Monaco Ezcolor Photo Software

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My digital photo keychain album

My keychain is all charged up. My software has been installed and I get the photo viewer on my screen. However, I can't find my photos to download to the keychain album. Please help me fast!! Thanks!!

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  • Anonymous Jan 14, 2008

    After loading the software and charging the key chain, it tells me that there is no photoviewer. Does not work at all.

  • wtchangel Jan 14, 2008

    I have the same exact problem, I have tried to follow the instructions that came with it, I have downloaded, uninstalled and reinstalled and still get the same answer no photoviewer found. Please help

  • nevadaqueen Jan 15, 2008

    Yes I'm having a problem with my keychain, I downloaded the disc and charged my keychain but I can't load my personal photos to the keychain also there was no instruction book with my pkg. that I got for Xmas. Can you help me out I would really like to have my photos on my at all times.

  • hoff0477 Nov 19, 2008

    I have a TAO V3 digital key chain. I get the same error....no photo viewer found, program terminated. there is no update mode on this. there is simply connect or charge. i uninstalled and reinstalled . i also searched the web but can't find a the manufacturer or any downloads. any ideas? thanks

  • Anonymous Dec 11, 2008

    I purchased two days ago. I fellow the instruction install driver software to my computer. I also connected the USB

    cable to my computer and digital photo keychain. the

    keychain will now say "updating".I double click the photo viewer icon on my deshtop to launch the application.

    there is a collection panel came out. Now the question is

    how do I get into file manager to beowse photo on my computer? Please reply. thank you

  • pegasus3534 Dec 14, 2008

    I have a Superex Kychain it is all loaded but i can;t view pics unless it is plugged into usb cable. NO Good that is to show off pic. Cn anyone help. I have charged the unit like it says but no power come son when unplugged
    Thanks

  • dpmesm Dec 26, 2008

    I understand the "update" mode, but I have my keychain plugged in (did the proper installation beforehand) and I can't access an "update" mode.  My screen simply says "no image" and none of the buttons will change that.  My Mac won't let me launch the software because it's telling me that the device must be in the "update" mode.  Anyone else have such a problem? 

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My instruction booklet says:
IMPORTANT: The keychain MUST be plugged in and in "update" mode in order for you to open the Photo Viewer progarm. If it is not plugged in, or is in the wrong mode, you will get the following error" No photo viewer is found, program terminated!
2. Once the keychain is plugged in and in "update" mode double click the Photo Viewer icon on your desktop to launch the application. (I wasn't able to double click the Photo Viewer icon at all, so I don't know what else to do). And for the rest of you that are able to double click it, I will give you the instructions.
3. Use Photo Viewer's file manager to browse photos on your computer.
4. Once you select a photo, it will show up in the crop marquee. Put the box over the area that you want to see on your keychain and click the POST button (arrow to the right). This will move your photos to the collection panel.
5. Delete any unwanted photos by selecting the image in the collection panel and clicking the X button from the menu bar.
6. Once you have all photos in the collection panel that you want on your keychain, click the "synchronized" button. At the bottom of your screen, you will see that the status has changed from "idle " to "download" and the black bar will show %complete.
7. Once the download is 100% complete and you get the following message, "photo viewer data synchronized complete", click OK, exit the progam and disconnect the keychain.

IMPORTANT: Do not disconnect the Digital Photo Keychain until the download is complete and you exit the photo viewer software.

Posted on Oct 21, 2008

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How do u get it on update mode

Posted on Aug 05, 2009

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Thank you!!! The instructions are not very clear. What an easy fix: The Picture Viewer must be in Update mode to work or it will give you an error message!!! It almost seems too easy.
Thank you again!!!

Posted on Nov 27, 2008

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