Question about Sony Cyber-Shot DSC-P52 Digital Camera

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Shutter not closing

Battery went dead while camera was on the process of shutting off. Its giving me a message " turn the power of and on again". But this is not solving the problem. Please assist.Thanks in advance.

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Re: shutter not closing

This may or may not work, please don't get your hopes up. It's primarily a fix for certain Canon cameras that had their battery run down while the lens was extended. Try Fix #2 listed in the following Blog post:

Posted on Jan 17, 2008

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How do you get to the shutter release on a d3100 to manualy turn it to get the error message to go away

Try switching the camera on and while it is on remove the battery. Leave it for 30 secs and replace the battery then switch it of and then on. This process sometime clears Error Codes.

Oct 05, 2014 | Nikon D3100 Digital Camera

1 Answer

Canon Powershot A495 Wont power on using the ON/OFF button

Try this: remove the batteries and memory every button...leave it alone for 20 minutes...insert the battery and then the card....turn it on.

Nov 08, 2011 | Canon PowerShot A495 Digital Camera

1 Answer

How to release a stuck sutter on canon 400d

Wow, four days ago.

I would think that the camera has dropped the shutter by now.

There is a mode in the camera that holds the mirror up out of the way for sensor cleaning but this is defaulted as soon as the power is shut off and then turned back on again.

Or the camera was set in manual mode "Bulb" and is waiting for the next command from the photographer to "drop" the shutter "takes a second press of the shutter button.

The lens may be loose (unlocked) and giving a bad command to the camera.

The Canon 40D has a shutter capable of 60,000 actuation so if you are close to this I'd say the shutter has been shot out of it.

Also sometimes the shutter release button sticks and gives the feeling or appearance of a stuck shutter.

Shutter switch also known as a release button have been an issue sometimes where dirt and oil from a person hands get down into the button.

To release shut the camera off, take the battery out, remove and reinstall the lens, shift the taking mode to "P" program or full automatic green box.

Apr 29, 2011 | Canon EOS 400D / Rebel XTi Digital Camera

1 Answer

Cybershot message "turn it on and off again"

Make sure your shutter is open mine was stuck closed and I had to push it open and then I stopped getting the message, But now it doesn't close, it doesn't seen to affect the camera pictures.

May 05, 2009 | Sony Cyber-Shot DSC-T1 Digital Camera

1 Answer

Panasonic Lumix DMC-TZ3 shutter doesn't close all the way and gives message "please turn camera off then on again"

My camera got dropped into the dirt. The dirt grains are detrimental to the plastic mechanics of the lens system, they imbed themselves into the plastic and become like sand paper. I took my whole camera apart - something that I would not recommend but I was desparate. I don't think I can save my camera, it needs a new optics.

If the shutter has problems it is most likely that the thin aluminum casing at the front of the lens got bent and you may be able to bend it back with a thin screw driver, that you can manage to insert between the plastic casing of the shutter and the aluminum cover. Just where the aluminum casing ends at the front of the lens. But be careful, you may otherwise damage the aluminum and the looks of your camera. If you got dirt in there, you may want to manually (carefully) open the shutter when the camera is shut off, let it close, etc. while blowing air between the gaps of the shutter blades. You can buy a 'Cleaning Duster' spray bottle from Office Depot and use that. But be carefull to hold the bottle straight, don't tilt it or the liquid content will spray over your lens and you have to clean the oily residue with a solution of soap and water (I had to) and wet a paper tissue (use a Kleenex that is not impregnated with a lotion, on the back of the box it will tell you 'Not recommended for cleanig eyeglasses'.

Hope that helps.


If that doesn't work, then you may have to send the camera in for repair.

Aug 30, 2008 | Panasonic Lumix DMC-TZ3 Digital Camera

1 Answer

Err 99

Hi Ben ,

To isolate the cause of the issue, we suggest that you do the following:
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the
camera should be serviced.

Let me know if this worked, if not then the camera is dead and it would require some service or a replacement


Aug 07, 2008 | Digital Cameras

2 Answers

IR-300 Olympus

I had what sounds like the same problem. The camera was dropped and the shutter was stuck open. Just kept showing error message.
As I felt I had nothing to lose I began tapping it on a soft book and the shutter started to appear. I then shut it just using the end of my finger. When I then turned the camera on again it opened and shut when turned off. It has worked fine ever since.
Seems a rather poor design.
Hope this helps. Very best regards Peat.

Jun 05, 2008 | Olympus i:robe IR-300 Digital Camera

3 Answers

Suddenly turning off...

all figured out,,,,the shutter button is too close to the shut off button,its happened to me many times ,next time it happns try to catch yourself and see which button you pressed,,guaranteed!!! it sucks

Apr 20, 2008 | Fuji FinePix A345 Digital Camera

1 Answer

DSC-W80 zoom extends, shutter opens, closes, zoom closes, 5x, won't work

Hey kbcinc,
I would try taking the battery out and waiting a minute and then reinserting the battery. Another option you have is to try and reinitialize the camera, but you would need access to the settings menu on the camera and it doesen't sound like you do. To initialize the camera go to main settings 1 and choose initialize. If this doesn't work I would bring it to an authorized service center to have it looked at.

Go Ahead. Use Us.

Apr 11, 2008 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer


try this:

1.turn on yer unit the menu button(if it gives you the "turn power off and on again message just switch to play mode or preview mode and access the menu from there.) setup(the option with the toolbox icon) setup 1 (not camera 1 ayt?) initialize and select OK for every prompt.

you\'ll know if you\'ve sucessfully initialized the camera if it will ask you to set the date and time.

if this does not work.... i guess it would be better to have th unit checked by an authorized serivicer.

maimai alovera

avaya ****

Jan 13, 2008 | Sony Cyber-Shot DSC-S500 Digital Camera

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