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Re: shutter not closing
This may or may not work, please don't get your hopes up. It's primarily a fix for certain Canon cameras that had their battery run down while the lens was extended. Try Fix #2 listed in the following Blog post:
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My camera got dropped into the dirt. The dirt grains are detrimental to the plastic mechanics of the lens system, they imbed themselves into the plastic and become like sand paper. I took my whole camera apart - something that I would not recommend but I was desparate. I don't think I can save my camera, it needs a new optics.
If the shutter has problems it is most likely that the thin aluminum casing at the front of the lens got bent and you may be able to bend it back with a thin screw driver, that you can manage to insert between the plastic casing of the shutter and the aluminum cover. Just where the aluminum casing ends at the front of the lens. But be careful, you may otherwise damage the aluminum and the looks of your camera. If you got dirt in there, you may want to manually (carefully) open the shutter when the camera is shut off, let it close, etc. while blowing air between the gaps of the shutter blades. You can buy a 'Cleaning Duster' spray bottle from Office Depot and use that. But be carefull to hold the bottle straight, don't tilt it or the liquid content will spray over your lens and you have to clean the oily residue with a solution of soap and water (I had to) and wet a paper tissue (use a Kleenex that is not impregnated with a lotion, on the back of the box it will tell you 'Not recommended for cleanig eyeglasses'.
Hope that helps.
If that doesn't work, then you may have to send the camera in for repair.
To isolate the cause of the issue, we suggest that you do the following:
1. Turn off the camera. 2. Remove the lens, battery, and CF card. 3. Allow the camera to sit without power for approximately 20 minutes. 4. Insert a fully charged battery, and turn on the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera. 2. Insert the CF card. 3. Turn on the camera. 4. Format the CF card in the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera. 2. Clean the lens contacts by gently rubbing them with a pencil eraser or soft cloth. Be careful that you do not let any debris fall into the camera body. 3. Reattach your lens. 4. Turn on the camera. 5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera should be serviced.
Let me know if this worked, if not then the camera is dead and it would require some service or a replacement
I had what sounds like the same problem. The camera was dropped and the shutter was stuck open. Just kept showing error message.
As I felt I had nothing to lose I began tapping it on a soft book and the shutter started to appear. I then shut it just using the end of my finger. When I then turned the camera on again it opened and shut when turned off. It has worked fine ever since.
Seems a rather poor design. Hope this helps. Very best regards Peat.
all figured out,,,,the shutter button is too close to the shut off button,its happened to me many times ,next time it happns try to catch yourself and see which button you pressed,,guaranteed!!! it sucks
I would try taking the battery out and waiting a minute and then reinserting the battery. Another option you have is to try and reinitialize the camera, but you would need access to the settings menu on the camera and it doesen't sound like you do. To initialize the camera go to main settings 1 and choose initialize. If this doesn't work I would bring it to an authorized service center to have it looked at.