Question about Canon Pixma MP800 All-In-One InkJet Printer

2 Answers

Print error #1681

My Canon inkjet printer Canon Pixma MP00 won't print because it says I have more than one magenta ink cartridge installed. There is only one magenta cartridge installed. Can you help?

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  • Lane08 Jan 14, 2008

    NO, I am using Canon inks, not refills

  • Lane08 Jan 16, 2008

    After I accepted one solution, the problem came back. I then tried the solution posed by Soulvisitor and replaced the magenta ink cartridge, and for now that is working. Thank you. I don't know how to go back and rate that solution.

  • Anonymous Mar 30, 2014

    cahnged the ink cartridges but it still says to install a mew cartdidge



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Are you are using after market/refill inks that is the most common issue.

Posted on Jan 14, 2008

  • Soulvisitor
    Soulvisitor Jan 14, 2008

    it will be the chip in the magenta cartridge is faulty, You will need to replace it with a new one, if you ring canon they should accept it is faulty and send you one for free.



  • Soulvisitor
    Soulvisitor Jan 16, 2008

    No worries thankyou for letting us know




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Alright, try this:

Turn the unit off and disconnect from your computer, take all the cartridges out and plug the unit back in, The selectors inside should relocate themselves, unplug it once again and re-insert the cartridges, restart your computer[just in case], plug it all back in and retry, if that does not work; reply.

Posted on Jan 14, 2008

  • Simon Zwaan
    Simon Zwaan Jan 16, 2008

    I think you need to make a new problem, [since the problem reoccured in order] to give Soulvisitor the perfect rating.



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