Question about Creative Labs ZEN V Plus MP3 Player

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My mp3 player isn't cutting on

My zen v mp3 player was all the way dead.i began to charge it ,and once the screen can up low battery then wnet blank. the next moring i went to see if it was al the way charged and it wasn't still , so i pushed the reset button to see what would happen, and it was still plugged up chargeing. now a screen popped up saying creative and the copyright and has been on there a whil .do i continue to let it charge , or what?

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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Posted on Jan 14, 2008

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How to the Zen Mozaic player is fully charged


once your mp3 player gets fully charged you can see in the screen of your mp3 player showing "full" near the battery symbol.   

Dec 08, 2009 | Beond Creative Technology Zen Mozaic MP3...

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My mp3 player stays on all the time and i cant turn it off


  1. Check that the Creative Zen Touch has the most current version of the firmware driver. Firmware updates typically fix most common errors and problems encountered when using the Zen Touch. Turn on the MP3 player and select "System" in the home menu. Click "Information" then press "Settings." Select "About." Look for the internal firmware's version number listed under "Version." The most recent firmware is 2.01.00 and was released in 2006. If your software is outdated, download an update from the Creative support site: http://support.creative.com/downloads/download.aspx?nDownloadId=100120
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  3. Verify that the Zen Touch's internal battery is fully charged. This may cause what appears to be a blank or dead screen, as well as slow responsiveness to your touch. Insert the power adapter brick connector into the Zen Touch's power port found on its right-hand top corner. Plug the adapter into a wall outlet to begin charging. The MP3 player will be finished charging in four hours. You may use the MP3 player while it is charging, but this may slow down the charging process.
  4. Adjust the screen contrast on the Zen Touch. This may resolve any issues you have with viewing the screen in bad lighting. From the main menu, click "Settings" and choose "Contrast." Slide your finger up or down the Zen Touch's touch pad to adjust the contrast to a suitable setting.

Sep 24, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

My mp3 player went blank but its still on


Creative knowledge base gives this answer for blank screen on a Zen MX:
White screens or blank screens could be easily resolved with a firmware reload. The following steps will take you through the troubleshooting steps.
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  2. Make sure that the player has fully charged battery
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    http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

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1 Answer

Battery will not charge


not sure if this will work...but mine wouldn't charge, be recognized by the computer or turn on and this solutions fixed it all right away:
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 24, 2009 | Creative Labs ZEN V Plus MP3 Player

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Creative Zen Vision M - Dead Machine


unfortunately,the best solution is to send it back to creative for them to check it out. this sometimes happens when the player has been unused for too long and battery "under charges", which there is a solution.but seeing as u used it under normal conditions,that cant be the problem

Jun 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

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Mp3 player trouble


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

good luck
please mark the post with a fixya

Feb 17, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

MY ZEN WAS WORKING FINE AND NOW THE SCREEN IS BLANK


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Jan 23, 2008 | Creative Labs Zen Nano Plus MP3 Player

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Wont charge


try this
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Jan 14, 2008 | Creative Labs Zen V MP3 Player

1 Answer

Just went Dead!!


I'm just a guest, but my Zen has done that before. I actually had to leave it plugged to my computer for awhile (I'd like to say well over a week or two), and when I unplugged it and tried turning it on again, it turned on, but the battery was nearly dead. This has happened more than once to me, and it simply began working again after I left it sitting there for a long time. It seems that, when it blanks out like this, something is going wrong with the battery. Mine always seems dead when it finally works again.
I know that's not much help, but just leaving it there worked for me. Good luck.

Oct 24, 2007 | Creative Labs ZEN V Plus MP3 Player

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